On-Site Training Seminars In the Customer Service Fundamentals Category
 

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Summary

The purpose of this one day seminar is to teach your customer service staff to be unmatched in their field. We want your customer service department to be a part of what takes your company to the next level.
 

In the Customer Service Training Course, you will learn best practices in providing assistance, advice, and support to those people who buy or use the company’s products or services before, during, and after the sale to ensure they have an easy and enjoyable experience with the company
 

In the Customer Service in Healthcare Training Course, you will learn the importance of one of the most straightforward, least complicated, yet often overlooked aspects of delivering health care... patient satisfaction.
 

Our Customer Service skills training & development workshop will enable participants to develop their confidence and leadership skill.
 

This seminar gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client.
 

The keys to providing high-level customer service that people expect, boosting satisfaction and building long-term customer loyalty
 

Learn best practices in providing assistance, advice, and support to those people needing services to ensure they have an easy and enjoyable experience
 

This Service workshop gives all participants a powerful new insight into client behavior, effective tools, and easy to learn skills for creating lasting client satisfaction, relationships, and repeat business.
 

This workshop gives your IT employees powerful new insights into internal customer behavior, their own behavior and all of the necessary effective tools for creating real value for their internal customers.
 

You will learn the more advanced techniques for managing your most problematic areas at work.
 

A comprehensive seminar addressing every facet of customer service
 

This course will teach you how to exceed your customers’ expectations.