Seminar Communicating with Tact Professionalism and Diplomacy Seminar

Presented by National Seminars Group

National Seminars Group

Bring this seminar on-site to your facility for groups of 10 or more.

Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease

Course Description


People judge you by how you communicate. Learn the secrets to coming across as positive, credible, friendly, and professional ... and watch your results soar!

It’s a fact: The ability to communicate effectively can make or break your career. Don’t believe it? Consider this staggering statistic from a survey of U.S. businesses: "Inability to communicate" and "poor communication skills" were listed as the top reasons for employees not succeeding on the job.

That probably comes as no surprise to you, because as a professional today you’ve seen time and again how people who have first-rate communication skills go farther faster in their organizations than those who don’t. But contrary to popular belief, the ability to communicate with finesse and diplomacy isn’t a gift that some are born with and the rest of us lack. It’s a skill that can be learned and mastered, just like any other skill.

This training offers the easiest, most effective way to build essential communication skills
In today’s highly competitive business environment, effective, diplomatic communication is a skill that must be mastered if you intend to get ahead and stay there. How to Communicate With Tact, Professionalism, and Diplomacy is a powerful workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you step-by-step how to master them.

This intensive day of communication training boils down tons of information into "the most important of the most important" so you learn the powerful techniques, tools, and strategies that will make the most significant impact on your effectiveness.

For example, you’ll learn ...

  • Expert techniques for exerting influence on the actions and attitudes of others
  • How-to’s for communicating diplomatically in a variety of tough situations
  • Strategies for opening the lines of communication to end energy-draining feuding and infighting in your department
  • Presentation skills that will make you a standout in meetings
  • How to make sure your e-mails and reports get better results

Stop learning the hard way through trial and error!
The truth is that most of us haven’t had the opportunity to learn the essential communication skills taught in this comprehensive workshop. Instead, we stumble along doing the best we can and sooner or later, we open mouth, insert foot!

You’ve been there, right? Whether you spoke too soon and said something you didn’t mean to, communicated bad news in a way that caused morale to plummet, or found yourself blindsided by a question in a meeting, you’ve undoubtedly been in situations where you said the wrong thing and regretted it later.

We all have. And it’s only because you didn’t have the communication skills you needed to handle the situation more diplomatically. As a result, your work relationships may have suffered in the past, coworkers may have formed grudges against you, and your projects missed deadlines because your people couldn’t get along.

Become a highly respected, highly influential, highly successful communicator!
Attend this intensive communication workshop and you can say good-bye to misunderstandings and miscommunication once and for all! Imagine how great it will feel — and how your career will benefit — when you suddenly have the ability to get your point across powerfully but diplomatically, when you’re understood every time you speak, when you’re respected by colleagues for your communication savvy.

Whether you’re a manager, supervisor, sales rep, attorney, technician, or HR professional, the degree of career success you enjoy is virtually dictated by your skills in communicating with others on the job. How to Communicate With Tact, Professionalism, and Diplomacy is guaranteed to help you communicate more powerfully, more diplomatically, and more effectively with every encounter.

What You'll Learn

  1. Say good-bye to misunderstandings and miscommunications that have crippled past working relationships.
  2. Diplomatically handle tough situations and difficult people by knowing exactly "what to say when."
  3. Shine in meetings by presenting your ideas powerfully and confidently.
  4. Deal effectively — and quickly — with those who challenge or put you down in front of others.
  5. Never again find yourself wishing you could take back a statement that just flew out of your mouth.
  6. Convey the exact message you intend to communicate through e-mail, voice mail, and fax.
  7. Stop the resend, redo, and rework cycle with practical how-to’s that prevent miscommunication.
  8. Establish immediate rapport with coworkers, clients, or other professionals you meet.
  9. Avoid words and phrases that rob your message of its credibility and brand you as a "lightweight."
  10. Deliver bad news, "nos," and "sorrys" with tact.
  11. Give criticism in a way that promotes positive behavior change instead of creating resentment or anger.
  12. Smooth over hard feelings and prevent grudges from being

 

More Seminar Information

National Seminars Group
National Seminars Group

Summary

Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease

Delivery Method

Seminar Seminar

Also Available As

On-Site Training On-Site Training

Who Should Attend

All professionals in the workplace

 
Search similar training
Email this page
Print this document
 

Dates and Locations

Wausau, WI
10/23/2017 - 10/23/2017
Tuition: $199

Fayetteville, AR
10/23/2017 - 10/23/2017
Tuition: $199

Miami, FL
10/23/2017 - 10/23/2017
Tuition: $199

Green Bay, WI
10/24/2017 - 10/24/2017
Tuition: $199

Little Rock, AR
10/24/2017 - 10/24/2017
Tuition: $199

see all dates/locations

 

Frequently Asked
Questions

Payment Options
Bill Me/Invoice
Credit Card

Register
Online
Fax Form

Availability
Select a date from the list at the bottom of the page for specific information about that class.

Other Information
Seminar

All Date/Location Information

Alabama (Find training in Alabama)
12/14/2017-12/14/2017 in Birmingham, AL         Find a seminar in Birmingham AL
12/13/2017-12/13/2017 in Huntsville, AL         Find a seminar in Huntsville AL
12/15/2017-12/15/2017 in Mobile, AL         Find a seminar in Mobile AL

Arkansas (Find training in Arkansas)
10/23/2017-10/23/2017 in Fayetteville, AR         Find a seminar in Fayetteville AR
10/24/2017-10/24/2017 in Little Rock, AR         Find a seminar in Little Rock AR

Arizona (Find training in Arizona)
1/12/2018-1/12/2018 in Chandler, AZ         Find a seminar in Chandler AZ
1/11/2018-1/11/2018 in Tucson, AZ         Find a seminar in Tucson AZ

California (Find training in California)
1/18/2018-1/18/2018 in Anaheim, CA         Find a seminar in Anaheim CA
1/16/2018-1/16/2018 in Burbank, CA         Find a seminar in Burbank CA
12/13/2017-12/13/2017 in Concord, CA         Find a seminar in Concord CA
11/8/2017-11/8/2017 in Fresno, CA         Find a seminar in Fresno CA
1/19/2018-1/19/2018 in Long Beach, CA         Find a seminar in Long Beach CA
1/12/2018-1/12/2018 in Los Angeles, CA         Find a seminar in Los Angeles CA
12/12/2017-12/12/2017 in Modesto, CA         Find a seminar in Modesto CA
1/10/2018-1/10/2018 in Monterey, CA         Find a seminar in Monterey CA
11/6/2017-11/6/2017 in Oakland, CA         Find a seminar in Oakland CA
1/17/2018-1/17/2018 in Pasadena, CA         Find a seminar in Pasadena CA
12/14/2017-12/14/2017 in San Diego, CA         Find a seminar in San Diego CA
11/7/2017-11/7/2017 in San Francisco, CA         Find a seminar in San Francisco CA

Florida (Find training in Florida)
10/25/2017-10/25/2017 in Melbourne, FL         Find a seminar in Melbourne FL
10/23/2017-10/23/2017 in Miami, FL         Find a seminar in Miami FL
10/24/2017-10/24/2017 in West Palm Beach, FL         Find a seminar in West Palm Beach FL

Hawaii (Find training in Hawaii)
12/15/2017-12/15/2017 in Honolulu, HI         Find a seminar in Honolulu HI

Indiana (Find training in Indiana)
11/28/2017-11/28/2017 in Bloomington, IN         Find a seminar in Bloomington IN
11/27/2017-11/27/2017 in Columbus, IN         Find a seminar in Columbus IN
12/1/2017-12/1/2017 in Ft Wayne, IN         Find a seminar in Ft Wayne IN
11/30/2017-11/30/2017 in Lafayette, IN         Find a seminar in Lafayette IN
11/3/2017-11/3/2017 in South Bend, IN         Find a seminar in South Bend IN
11/29/2017-11/29/2017 in Terre Haute, IN         Find a seminar in Terre Haute IN

Kentucky (Find training in Kentucky)
12/19/2017-12/19/2017 in Lexington, KY         Find a seminar in Lexington KY
12/18/2017-12/18/2017 in Louisville, KY         Find a seminar in Louisville KY

Massachusetts (Find training in Massachusetts)
1/10/2018-1/10/2018 in Andover, MA         Find a seminar in Andover MA
1/12/2018-1/12/2018 in Boston, MA         Find a seminar in Boston MA
1/11/2018-1/11/2018 in Braintree, MA         Find a seminar in Braintree MA

Michigan (Find training in Michigan)
11/1/2017-11/1/2017 in Ann Arbor, MI         Find a seminar in Ann Arbor MI
10/30/2017-10/30/2017 in Bay City, MI         Find a seminar in Bay City MI
12/5/2017-12/5/2017 in East Lansing, MI         Find a seminar in East Lansing MI
10/31/2017-10/31/2017 in Farmington Hills, MI         Find a seminar in Farmington Hills MI
12/7/2017-12/7/2017 in Grand Rapids, MI         Find a seminar in Grand Rapids MI
11/2/2017-11/2/2017 in Jackson, MI         Find a seminar in Jackson MI
12/6/2017-12/6/2017 in Kalamazoo, MI         Find a seminar in Kalamazoo MI
12/4/2017-12/4/2017 in Troy, MI         Find a seminar in Troy MI

Minnesota (Find training in Minnesota)
10/31/2017-10/31/2017 in Bloomington, MN         Find a seminar in Bloomington MN
10/30/2017-10/30/2017 in Duluth, MN         Find a seminar in Duluth MN

New Jersey (Find training in New Jersey)
11/3/2017-11/3/2017 in Freehold, NJ         Find a seminar in Freehold NJ

Ohio (Find training in Ohio)
11/15/2017-11/15/2017 in Akron, OH         Find a seminar in Akron OH
11/14/2017-11/14/2017 in Canton, OH         Find a seminar in Canton OH
12/20/2017-12/20/2017 in Cincinnati, OH         Find a seminar in Cincinnati OH
11/13/2017-11/13/2017 in Independence, OH         Find a seminar in Independence OH

Oklahoma (Find training in Oklahoma)
12/20/2017-12/20/2017 in Oklahoma City, OK         Find a seminar in Oklahoma City OK

Puerto Rico (Find training in Puerto Rico)
10/27/2017-10/27/2017 in San Juan, PR         Find a seminar in San Juan PR

Tennessee (Find training in Tennessee)
12/12/2017-12/12/2017 in Jackson, TN         Find a seminar in Jackson TN
12/11/2017-12/11/2017 in Memphis, TN         Find a seminar in Memphis TN

Texas (Find training in Texas)
1/11/2018-1/11/2018 in Arlington, TX         Find a seminar in Arlington TX
11/30/2017-11/30/2017 in Austin, TX         Find a seminar in Austin TX
11/29/2017-11/29/2017 in Corpus Christi, TX         Find a seminar in Corpus Christi TX
1/12/2018-1/12/2018 in Dallas, TX         Find a seminar in Dallas TX
1/10/2018-1/10/2018 in Houston, TX         Find a seminar in Houston TX
11/28/2017-11/28/2017 in McAllen, TX         Find a seminar in McAllen TX

Wisconsin (Find training in Wisconsin)
10/25/2017-10/25/2017 in Appleton, WI         Find a seminar in Appleton WI
10/24/2017-10/24/2017 in Green Bay, WI         Find a seminar in Green Bay WI
10/26/2017-10/26/2017 in Madison, WI         Find a seminar in Madison WI
10/27/2017-10/27/2017 in Racine, WI         Find a seminar in Racine WI
10/23/2017-10/23/2017 in Wausau, WI         Find a seminar in Wausau WI

Wyoming (Find training in Wyoming)
1/16/2018-1/16/2018 in Casper, WY         Find a seminar in Casper WY
1/17/2018-1/17/2018 in Cheyenne, WY         Find a seminar in Cheyenne WY