Seminar Critical Conversations Seminar

Presented by Job Design Concepts, Inc

Job Design Concepts Seminars

Bring this seminar on-site to your facility for groups of 10 or more.

This workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals.

Course Description


Learn to express thoughts in difficult situations where there are differing viewpoints, strong emotions and high stakes.

The Toronto critical conversations workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals. Learn to motivate change, improve moral and improve relationships

Participants Will Learn To:

  • Avoid common pitfalls
  • Prepare for high stakes situations
  • Transform emotions into powerful discussion
  • Be persuasive, not abrasive
  • Transform confrontational language to cooperative language
  • Build relationships in the face of conflict
  • Keep the conversation on track

Outline

  • What Makes a Conversation Critical?
  • The Power of Discussion
  • Staying Focused on What You Want
  • Make it Safe to Talk about (Almost) Anything
  • Speak Persuasively, Not Abrasively
  • How to Listen When Others Explode or Implode
  • Turn a Critical Conversation into Action and Results

Format

  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Practice exercises

Participants at the Toronto assertiveness training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.

Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
This assertiveness skills training workshop can be delivered at your location in and outside of the Toronto area.

 

More Seminar Information

Job Design Concepts, Inc
Job Design Concepts Seminars

Summary

This workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals.

Delivery Method

Seminar Seminar

Also Available As

On-Site Training On-Site Training

Who Should Attend

Managers, Supervisors, Executives

 
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Dates and Locations

Toronto, ON
9/12/2019 - 9/12/2019
Tuition: $449

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Seminar

All Date/Location Information

Ontario (Find training in Ontario)
9/12/2019-9/12/2019 in Toronto, ON         Find a seminar in Toronto ON