Job Design Concepts Seminars
Job Design Concepts, Inc presents
 

Critical Conversations On-Site Training

This on-site training class is also available as Public Schedule Seminar.

This workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals.

Course Description/Agenda


Learn to express thoughts in difficult situations where there are differing viewpoints, strong emotions and high stakes.

The Toronto critical conversations workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals. Learn to motivate change, improve moral and improve relationships

Participants Will Learn To:

  • Avoid common pitfalls
  • Prepare for high stakes situations
  • Transform emotions into powerful discussion
  • Be persuasive, not abrasive
  • Transform confrontational language to cooperative language
  • Build relationships in the face of conflict
  • Keep the conversation on track

Outline

  • What Makes a Conversation Critical?
  • The Power of Discussion
  • Staying Focused on What You Want
  • Make it Safe to Talk about (Almost) Anything
  • Speak Persuasively, Not Abrasively
  • How to Listen When Others Explode or Implode
  • Turn a Critical Conversation into Action and Results

Format

  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Practice exercises

Participants at the Toronto assertiveness training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.

Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
This assertiveness skills training workshop can be delivered at your location in and outside of the Toronto area.

 

More Seminar Information

Job Design Concepts, Inc
Job Design Concepts Seminars

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

 
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On-Site Training
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Please complete the form for more information and/or a quote for this on-site class.

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