Job Design Concepts Seminars
Job Design Concepts, Inc presents

Influencing Others On-Site Training

This on-site training class is also available as Public Schedule Seminar.

This interactive session will improve the way you communicate to and across teams � and across functions.

Course Description/Agenda

Influence skills are essential in today’s cross-functional workplace to be successful and achieve results. The goal is to get people working for and with you.

This interactive session will improve the way you communicate to and across teams – and across functions. The workshop offers practical, hands-on experience with skills that can be leveraged to gain commitment, increase productivity, and produce targeted results.


  • Build credibility and trust with others
  • Appreciate the significance of different approaches to influence
  • Follow a seven-step model of influence and realize how to succeed at each step
  • Identify the difference between persuasion and coercion
  • Recognize importance of exchange and reciprocity in influence
  • Know your own influence style
  • Learn how collaboration can avoid influence challenges
  • Use templates to organize your thoughts and prepare persuasive communications


  • Building relationships; what’s trust got to do with it?
  • What is credibility and why does it matter in influence?
  • What approaches are possible
  • Seven steps to influencing successfully
  • Your influence style and how to use it effectively
  • The key to collaboration
  • The Interdependency Model of Influence
  • What’s in your exchange portfolio?
  • Negotiating strategies
  • The Influence Planner tool
  • Putting it all together


  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Practice exercises

Participants at the communication training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.

Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
This communication skills training workshop can be delivered at your location in and outside of the Toronto area.


More Seminar Information

Job Design Concepts, Inc
Job Design Concepts Seminars

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

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On-Site Training
Information Request Form

Please complete the form for more information and/or a quote for this on-site class.




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