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The Supervisor's Role as Trainer and Coach Webinar
This fun and informative seminar is jam-packed with proven strategies and expert techniques to help you train your staff more effectively, improving their efficiency and making you a better overall manager.
Course Description/Agenda Superior
knowledge and experience don’t always translate into the ability
to teach others. And though the role of trainer is one of the most
important duties you fill as a supervisor, there’s a good chance
you’ve never had any training in it. It’s perfectly normal—despite
being a crucial part of your job, a manager’s role as teacher is
often overlooked.
And that’s
exactly why you need The Supervisor’s Role as Trainer
& Coach. This fun and informative seminar is jam-packed
with proven strategies and expert techniques to help you train
your staff more effectively, improving their efficiency and making
you a better overall manager.
It’s a
simple formula: A well-educated staff is a good staff. And the key
to a well-educated staff is good training and coaching from
management. But, too often good supervisors overlook this vital
part of their job and leave their staff to their own devices ...
struggling to learn through trial and error. Not only is this a
huge time-waster, but it also doesn’t allow you to transfer
knowledge you’ve gained through experience.
And that’s
exactly why you can’t afford to miss this fun and entertaining
seminar. It gives you the strategies you need to share your
knowledge and experience with your staff, making them more
effective right away. Don’t wait, sign up now!
What You
Will Learn
- To make on-the-job training
super effective
- How to know when training is
the answer and when it is not
- The best way to follow up with
employees to make sure new knowledge is being applied
- To share your successes and
mistakes and benefit your team
- How to set clear learning
objectives
- The most effective methods for
dealing with reluctant learners
WORKSHOP AGENDA
Program
time: 3 hours
Session 1: The supervisor’s role as
teacher
- The most common teaching
mistakes most supervisors are making today!
- Does your on-the-job training
feel like discipline or helpful learning? How to recognize the
difference
- Have you been crystal clear or
clear as mud? Top techniques for improving clarity
- How do you know that your
employees understand what you’ve taught them?
- Training reinforcement: How
much is too much? How little is too little?
Session 2: The fundamentals of training
- The role of training—how
improved skills on your part lead to improved performance from
your employees
- Spotting areas of weakness in
your staff—and how to design training to address it
- Common barriers to learning
and how to get around them
- Different learning styles and
how to adjust your training to each person
- 4 motivation killers to avoid
at all costs
Session 3: Training and coaching 101: Your
role as a supervisor
- Why coaching is more important
than ever in today’s diverse workplace
- The role training plays as
both a management skill and a management style
- Sharing your experiences: How
your successes and mistakes benefit your team
- When to handle the training
and when to delegate it to someone else
- Seamlessly integrating
tutoring into your current management style
Session 4: Providing effective feedback
- The real purpose of feedback:
Helping your staff understand where they stand in relation to
expected results
- Getting your point across:
Sharing information and observations in a way that will get
results
- 5 strategies for criticizing
in a constructive, rather than destructive, manner
- How to gently criticize
sensitive or easily discouraged team members
Session 5: Engaging your staff—keeping
them interested and motivated during training
- Building emotional connections
between your employees and training opportunities
- Finding personal motivators: 5
tips for engaging less than-enthusiastic employees
- 3 tips for improving employee
buy-in
- Creating tangible and
measurable rewards for training and coaching
Session 6: Encouraging continuing learning
and skill development
- 3 ways to make sure your staff
understands not just the how but the why of continuing education
- How-to’s for setting clear
learning objectives
- Measuring skill development in
your staff
- Encouraging an environment of
continued learning and improvement
Session 7: Dealing with reluctant learners
- Expert strategies for
overcoming reluctant learners
- 4 ways to deal with a
know-it-all
- Redirecting the attention of
participants who are daydreaming
- How to establish and maintain
control of a coaching session
More Webinar Information |
SkillPath Seminars
|
Course Summary |
This fun and informative seminar is jam-packed with proven strategies and expert techniques to help you train your staff more effectively, improving their efficiency and making you a better overall manager. |
Delivery
Method |
Virtual Classroom (Live) |
Who Should Attend |
Managers, supervisors, team leaders |
|
|
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Availability
Select a date from the list at the bottom of the page for specific information about that class.
Other Information
Virtual Classroom (Live) |
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