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Leading the Way in Professional Development.
Cross Country Education is a national leader in high-quality educational products and services for the entire health care industry. Our seminars and training programs are designed to help health care providers achieve improved performance and results in all areas of clinical, financial and operational management. Our faculty of more than 150 instructors are the "best of the best" in their field of expertise and know how to provide programs that really make a difference to participants.
Since 1995, we have trained over 1,000,000 providers, managers, nurses, behavioral health professionals and other key personnel throughout the entire healthcare industry. We produce over 5,000 seminars and conferences annually for the health care industry. Plus, we coordinate in-house training for health care facilities. Let us provide your training and professional education needs!
Our Mission Statement
“CCE exists to identify and provide opportunities for relevant continuing education in a timely and geographically friendly manner that will meet and exceed the needs and expectations of targeted professionals.”
Q. Do you send a confirmation of registration?
A. Yes, confirmations of registration (paid and unpaid) are sent via fax
within three days of receipt in our office. If a faxed confirmation cannot be
sent, a postcard is mailed. If you have not received a confirmation within five
(5) days of the program, please call our office to verify registration.
Q. What is your cancellation policy?
A. Cancellations received at least five working days prior to the seminar are
refundable less a $20 administrative charge per registrant. For cancellations
received later a credit will be issued toward a future seminar or product order.
If you register and do not attend, you are still liable for payment.
Substitutions may be made at any time.
Q. What if I can’t attend, but want to send someone else in my place?
A. We accept substitutions at any time! If you will have the information
prior to the seminar, please contact our Customer Service Department. If you
will not know until the day of, please make the registrar aware of the
substitution.
Q. How late can I register for a seminar?
A. Early registrations are those received 10 days prior to the seminar date.
However, you can register up to and including the day of the seminar at the
regular registration rate (please see the seminar you are interested in for that
rate). If you chose to register after the 10 day time frame, please be aware
that you will not have a continuing education certificate available to you the
day of the seminar. We will mail a certificate to you once we receive
confirmation of your attendance and payment. If you choose to register the day
before the seminar, please bring your confirmation number and complete an
on-site registration form during check-in. We do not deny anyone entrance into
our seminars.
Q. What will I receive at the course?
A. You will receive a course manual that accompanies the information
presented. These can also be purchased separately at an additional cost, please
contact our Customer Service Department for more information!
Q. What should I wear?
A. Unless your company requires otherwise, this is completely up to your
discretion! We do recommend you consider bringing a light sweater as we cannot
control the temperature of the room to accommodate everyone in attendance.
Q. Is lunch provided?
A. Lunch is on your own from approximately 11:30 a.m. – 12:30 p.m. We make
every attempt to select facilities that have a restaurant within the property or
several nearby for your convenience.
Q. Do I have to pay for parking?
A. We do not validate or pay for parking at any seminar. Please call the
seminar location for parking costs and information.
Q. Will I receive my continuing education certificate the day of the
seminar?
A. All paid registrations received approximately 10 days before the seminar
will receive a continuing education certificate.
Q. What is your guarantee?
A. Cross Country Education, Inc. is a national leader in high-quality
educational products and services for the health care industry. We have trained
over half a million health care providers, managers, nurses, professionals and
key personnel through our seminars, conferences and study programs. Our programs
are guaranteed to improve the effectiveness and efficiency of the participant.
If you attend one of our one-day seminars and do not receive the professional or
business benefits described in our literature, or have some other professional
complaint, please let us know in writing within seven (7) days of the program.
We will issue a credit voucher that you or anyone in your facility may use
toward another one-day seminar or audio program. You may contact us at Cross
Country Education, P.O. Box 305006, Nashville, TN 37230-5006.
Q. What are your course hours?
A. Registration begins at 7:30 a.m. The seminar begins at 8:00 a.m. and
concludes at 3:30 p.m.
Early registration discounts are offered to all attendees registering at least ten days prior to the seminar date. Volume discounts are given to groups of 2-4 and 5 or more.
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