Seminar How to Excel at Managing and Supervising People Seminar

Presented by SkillPath Seminars

Skillpath Seminars

Bring this seminar on-site to your facility for groups of 10 or more.

In just two days, you’ll get the most up-to-the-minute information and exciting discoveries available on how to manage change, motivate, discipline, delegate, inspire, problem solve … all the critical skills you need to succeed as a supervisor.

Course Description


You’ll learn …

  • To speak … write … communicate—clearly and tactfully
  • To make the skills of today’s best supervisors second nature
  • How to deal quickly and professionally with every performance problem
  • To give criticism in a way that creates positive behavior—not resentment
  • And much more!

Here’s the bottom line: To succeed in your expanding role, you’ve got to get in tune with the times … and keep one step ahead of the changes. That means continually updating your skills and seeking out all the freshest ideas, latest strategies and cutting-edge techniques you can get your hands on. That’s where this intensive, hands-on workshop comes in. In just two days, you’ll get the most up-to-the-minute information and exciting discoveries available on how to manage change, motivate, discipline, delegate, inspire, problem solve … all the critical skills you need to succeed as a supervisor.

Day one: 9:00 a.m. – 4:00 p.m.

Add leadership to your repertoire of skills

  • Your leadership style: What’s good about it? What needs work?
  • Firsthand advice on becoming a role model everyone looks up to
  • How to give direction (not orders) so others jump into action
  • Moving from the details to the big picture—a leadership must
  • Serious about getting more done? It’s simple—delegate!
  • Boss vs. buddy: Which are you to employees?
  • What great leaders do to get people to follow
  • Use the power of assertiveness to open lines of communication and get things done

Wear all your supervisory hats successfully

  • Avoid the 5 things that can derail even experienced supervisors
  • Telecommuting, job sharing, flextime: What the books WON’T tell you about managing today’s employees
  • How to communicate the benefits of technology—rather than dwell on the problems
  • Close the generation gap! How to get Boomers, Gen-Xers—everyone—to work together
  • Are you a leader still trapped in a boss’s mentality?
  • Becoming a diversity champion—here’s where it all begins

Positive ways to inspire, guide and lead

  • Steps to conducting performance evaluations that improve behavior and morale
  • Know which buttons to push to get employees to give their ALL
  • Why supervisors often fail when giving criticism
  • What’s personality got to do with performance? Plenty!
  • The hidden reasons behind why employees do what they do—performance problems solved!
  • Ways bosses actually discourage employees from working harder
  • Discover what employees need and expect from you

Manage unwanted behaviors and attitudes

  • Dealing appropriately with drugs, alcohol and other sticky personnel issues
  • 6 ways to get problem employees to change
  • Stop butting heads with employees who challenge you, know everything or dominate
  • Transforming “can’t do” attitudes to “can do”
  • Lighting a fire under the employee who’s nice—but lazy
  • The rules of managing people are changing—what you need to know and do now
  • Zap negativity … before it spreads out of control

Take command of the creative process

  • Good-bye status quo: How to make new ideas part of every employee’s job description
  • Stuck on a stubborn problem? Innovative ways to find a quick solution
  • Does your work environment encourage—or squelch—innovation?
  • How to fit “dream space” into your employees’ workday
  • How to train your brain to think in new and profitable ways
  • Beyond the suggestion box—idea-generating tactics that work like magic

Day two: 9:00 a.m. – 4:00 p.m.

Communicate like a leader

  • Business writing tips you can use now to make sure your memos and e-mail messages get your point across
  • Become aware of credibility-robbing speech habits—and eliminate them
  • Deliver bad news, say “No,” turn down requests—with tact
  • Develop radar that instantly detects when people misunderstand you
  • Listening “how-to’s” that make it easy to connect with others
  • Communication traits employees look for and admire in a leader
  • Ever get the feeling your feedback goes in one ear and out the other? Here’s the solution

Recruit, hire and develop great employees

  • Money’s the secret to getting good employees to stay—WRONG!
  • Interviewing strategies for avoiding bad hires that cost time and money
  • Inside the exit interview: The real reasons why employees move on
  • The pros and cons of making counteroffers when employees resign
  • Recruiting and hiring the best—an expertise supervisors can and must develop

Coach employees through change and transition

  • Positive ways to present change to employees—and relieve anxiety
  • Your best options when employees don’t see change the way you do
  • Poorly managed organizational change: Do you recognize the tell-tale clues?
  • Kid-glove techniques for helping employees see opportunity—not threat—in change
  • Put yourself in their shoes: 7 hard facts about how employees really feel about change

Essential supervisory tools to master now

  • How to define and organize priorities and accomplish more than ever
  • What to do to detect—and stop—employees who are fooling around on the Web and with e-mail
  • Self-management habits the most successful supervisors practice daily
  • Maximizing the Internet … a supervisor’s best friend
  • Managing deadlines, time, projects and priorities: Why make it harder than it has to be?

Plan your professional future

  • Smart tips for attracting the favorable attention from higher-ups that you deserve
  • What drives today’s most successful supervisors? The answers revealed
  • Questions to ask yourself to put your job … your career … your future into focus
  • Got the “blahs”? How to get—and stay—motivated on the road to supervisory success

 

More Seminar Information

SkillPath Seminars
Skillpath Seminars

Summary

In just two days, you’ll get the most up-to-the-minute information and exciting discoveries available on how to manage change, motivate, discipline, delegate, inspire, problem solve … all the critical skills you need to succeed as a supervisor.

Delivery Method

Seminar Seminar

Also Available As

On-Site Training On-Site Training

Who Should Attend

New or Experiences Supervisors and Managers

 
Search similar training
Email this page
Print this document
 

Dates and Locations

Wilmington, NC
7/22/2019 - 7/23/2019
Tuition: $299

Springfield, MA
7/24/2019 - 7/25/2019
Tuition: $299

Somerset, KY
7/29/2019 - 7/30/2019
Tuition: $299

Scranton, PA
7/29/2019 - 7/30/2019
Tuition: $299

Oakland, CA
7/30/2019 - 7/31/2019
Tuition: $299

see all dates/locations

 

Frequently Asked
Questions

Payment Options
Bill Me/Invoice
Credit Card

Register
Online
Fax Form

Availability
Select a date from the list at the bottom of the page for specific information about that class.

Other Information
Seminar

All Date/Location Information

Alaska (Find training in Alaska)
10/15/2019-10/16/2019 in Anchorage, AK         Find a seminar in Anchorage AK
10/17/2019-10/18/2019 in Fairbanks, AK         Find a seminar in Fairbanks AK

Alabama (Find training in Alabama)
9/16/2019-9/17/2019 in Birmingham, AL         Find a seminar in Birmingham AL
11/6/2019-11/7/2019 in Huntsville, AL         Find a seminar in Huntsville AL
11/12/2019-11/13/2019 in Mobile, AL         Find a seminar in Mobile AL
9/18/2019-9/19/2019 in Montgomery, AL         Find a seminar in Montgomery AL

Arkansas (Find training in Arkansas)
9/3/2019-9/4/2019 in Little Rock, AR         Find a seminar in Little Rock AR

Arizona (Find training in Arizona)
9/24/2019-9/25/2019 in Tempe, AZ         Find a seminar in Tempe AZ
10/2/2019-10/3/2019 in Tucson, AZ         Find a seminar in Tucson AZ

California (Find training in California)
12/11/2019-12/12/2019 in Anaheim, CA         Find a seminar in Anaheim CA
9/26/2019-9/27/2019 in Bakersfield, CA         Find a seminar in Bakersfield CA
11/6/2019-11/7/2019 in Burbank, CA         Find a seminar in Burbank CA
9/9/2019-9/10/2019 in Concord, CA         Find a seminar in Concord CA
11/14/2019-11/15/2019 in Irvine, CA         Find a seminar in Irvine CA
7/30/2019-7/31/2019 in Oakland, CA         Find a seminar in Oakland CA
11/20/2019-11/21/2019 in Ontario, CA         Find a seminar in Ontario CA
8/19/2019-8/20/2019 in Palm Springs, CA         Find a seminar in Palm Springs CA
11/4/2019-11/5/2019 in Pasadena, CA         Find a seminar in Pasadena CA
8/1/2019-8/2/2019 in Sacramento, CA         Find a seminar in Sacramento CA
9/11/2019-9/12/2019 in Sacramento, CA         Find a seminar in Sacramento CA
10/3/2019-10/4/2019 in San Diego, CA         Find a seminar in San Diego CA
8/13/2019-8/14/2019 in San Jose, CA         Find a seminar in San Jose CA
8/15/2019-8/16/2019 in Santa Rosa, CA         Find a seminar in Santa Rosa CA
11/12/2019-11/13/2019 in Torrance, CA         Find a seminar in Torrance CA
12/9/2019-12/10/2019 in Ventura, CA         Find a seminar in Ventura CA

Colorado (Find training in Colorado)
9/17/2019-9/18/2019 in Boulder, CO         Find a seminar in Boulder CO
9/19/2019-9/20/2019 in Denver, CO         Find a seminar in Denver CO
10/17/2019-10/18/2019 in Denver, CO         Find a seminar in Denver CO
10/15/2019-10/16/2019 in Ft Collins, CO         Find a seminar in Ft Collins CO

Connecticut (Find training in Connecticut)
10/15/2019-10/16/2019 in Hartford, CT         Find a seminar in Hartford CT
10/17/2019-10/18/2019 in New London, CT         Find a seminar in New London CT

Delaware (Find training in Delaware)
12/11/2019-12/12/2019 in Wilmington, DE         Find a seminar in Wilmington DE

Florida (Find training in Florida)
10/17/2019-10/18/2019 in Ft Lauderdale, FL         Find a seminar in Ft Lauderdale FL
11/12/2019-11/13/2019 in Ft Lauderdale, FL         Find a seminar in Ft Lauderdale FL
11/25/2019-11/26/2019 in Gainesville, FL         Find a seminar in Gainesville FL
9/17/2019-9/18/2019 in Jacksonville, FL         Find a seminar in Jacksonville FL
11/14/2019-11/15/2019 in Melbourne, FL         Find a seminar in Melbourne FL
10/15/2019-10/16/2019 in Orlando, FL         Find a seminar in Orlando FL
9/3/2019-9/4/2019 in Tampa, FL         Find a seminar in Tampa FL

Georgia (Find training in Georgia)
11/12/2019-11/13/2019 in Atlanta, GA         Find a seminar in Atlanta GA
12/12/2019-12/13/2019 in Atlanta, GA         Find a seminar in Atlanta GA
11/14/2019-11/15/2019 in Gainesville, GA         Find a seminar in Gainesville GA

Illinois (Find training in Illinois)
11/12/2019-11/13/2019 in Chicago, IL         Find a seminar in Chicago IL
12/17/2019-12/18/2019 in Chicago, IL         Find a seminar in Chicago IL
11/14/2019-11/15/2019 in Kankakee, IL         Find a seminar in Kankakee IL

Indiana (Find training in Indiana)
9/3/2019-9/4/2019 in Evansville, IN         Find a seminar in Evansville IN
10/2/2019-10/3/2019 in South Bend, IN         Find a seminar in South Bend IN

Kansas (Find training in Kansas)
12/16/2019-12/17/2019 in Mission, KS         Find a seminar in Mission KS

Kentucky (Find training in Kentucky)
7/31/2019-8/1/2019 in Elizabethtown, KY         Find a seminar in Elizabethtown KY
7/29/2019-7/30/2019 in Somerset, KY         Find a seminar in Somerset KY

Louisiana (Find training in Louisiana)
10/2/2019-10/3/2019 in Baton Rouge, LA         Find a seminar in Baton Rouge LA

Massachusetts (Find training in Massachusetts)
12/9/2019-12/10/2019 in Pittsfield, MA         Find a seminar in Pittsfield MA
7/24/2019-7/25/2019 in Springfield, MA         Find a seminar in Springfield MA

Maryland (Find training in Maryland)
11/4/2019-11/5/2019 in Annapolis, MD         Find a seminar in Annapolis MD
11/6/2019-11/7/2019 in Baltimore, MD         Find a seminar in Baltimore MD
12/9/2019-12/10/2019 in Baltimore, MD         Find a seminar in Baltimore MD
11/20/2019-11/21/2019 in College Park, MD         Find a seminar in College Park MD
11/18/2019-11/19/2019 in Frederick, MD         Find a seminar in Frederick MD

Michigan (Find training in Michigan)
12/10/2019-12/11/2019 in Alpena, MI         Find a seminar in Alpena MI
12/11/2019-12/12/2019 in Ann Arbor, MI         Find a seminar in Ann Arbor MI
11/18/2019-11/19/2019 in Dearborn, MI         Find a seminar in Dearborn MI
11/14/2019-11/15/2019 in Farmington Hills, MI         Find a seminar in Farmington Hills MI
12/12/2019-12/13/2019 in Flint, MI         Find a seminar in Flint MI
9/3/2019-9/4/2019 in Grand Rapids, MI         Find a seminar in Grand Rapids MI
12/2/2019-12/3/2019 in Jackson, MI         Find a seminar in Jackson MI
12/4/2019-12/5/2019 in Lansing, MI         Find a seminar in Lansing MI
9/5/2019-9/6/2019 in Traverse City, MI         Find a seminar in Traverse City MI
12/9/2019-12/10/2019 in Troy, MI         Find a seminar in Troy MI

Minnesota (Find training in Minnesota)
9/23/2019-9/24/2019 in Bloomington, MN         Find a seminar in Bloomington MN
10/29/2019-10/30/2019 in Bloomington, MN         Find a seminar in Bloomington MN

Missouri (Find training in Missouri)
9/24/2019-9/25/2019 in St Charles, MO         Find a seminar in St Charles MO
9/26/2019-9/27/2019 in St Louis, MO         Find a seminar in St Louis MO

Montana (Find training in Montana)
7/30/2019-7/31/2019 in Missoula, MT         Find a seminar in Missoula MT

North Carolina (Find training in North Carolina)
7/22/2019-7/23/2019 in Wilmington, NC         Find a seminar in Wilmington NC

Nebraska (Find training in Nebraska)
11/14/2019-11/15/2019 in Lincoln, NE         Find a seminar in Lincoln NE
11/12/2019-11/13/2019 in Omaha, NE         Find a seminar in Omaha NE

New Jersey (Find training in New Jersey)
8/15/2019-8/16/2019 in Atlantic City, NJ         Find a seminar in Atlantic City NJ
12/5/2019-12/6/2019 in Morristown, NJ         Find a seminar in Morristown NJ
8/26/2019-8/27/2019 in Princeton, NJ         Find a seminar in Princeton NJ
12/10/2019-12/11/2019 in Saddle Brook, NJ         Find a seminar in Saddle Brook NJ
12/3/2019-12/4/2019 in Toms River, NJ         Find a seminar in Toms River NJ

Nevada (Find training in Nevada)
10/15/2019-10/16/2019 in Las Vegas, NV         Find a seminar in Las Vegas NV
10/17/2019-10/18/2019 in Reno, NV         Find a seminar in Reno NV

New York (Find training in New York)
8/22/2019-8/23/2019 in Binghamton, NY         Find a seminar in Binghamton NY
8/12/2019-8/13/2019 in Hauppauge, NY         Find a seminar in Hauppauge NY
8/28/2019-8/29/2019 in New York City, NY         Find a seminar in New York City NY
9/30/2019-10/1/2019 in New York City, NY         Find a seminar in New York City NY
8/28/2019-8/29/2019 in Plattsburgh, NY         Find a seminar in Plattsburgh NY
10/2/2019-10/3/2019 in Poughkeepsie, NY         Find a seminar in Poughkeepsie NY
8/5/2019-8/6/2019 in Rochester, NY         Find a seminar in Rochester NY
8/7/2019-8/8/2019 in Syracuse, NY         Find a seminar in Syracuse NY
8/14/2019-8/15/2019 in Tarrytown, NY         Find a seminar in Tarrytown NY

Ohio (Find training in Ohio)
11/20/2019-11/21/2019 in Akron, OH         Find a seminar in Akron OH
11/5/2019-11/6/2019 in Chillicothe, OH         Find a seminar in Chillicothe OH
11/7/2019-11/8/2019 in Columbus, OH         Find a seminar in Columbus OH
10/7/2019-10/8/2019 in Dayton, OH         Find a seminar in Dayton OH
10/9/2019-10/10/2019 in Toledo, OH         Find a seminar in Toledo OH

Oklahoma (Find training in Oklahoma)
12/4/2019-12/5/2019 in Lawton, OK         Find a seminar in Lawton OK
12/10/2019-12/11/2019 in Oklahoma City, OK         Find a seminar in Oklahoma City OK
12/12/2019-12/13/2019 in Tulsa, OK         Find a seminar in Tulsa OK

Ontario (Find training in Ontario)
11/18/2019-11/19/2019 in Burlington, ON         Find a seminar in Burlington ON
11/12/2019-11/13/2019 in Kingston, ON         Find a seminar in Kingston ON
11/14/2019-11/15/2019 in Ottawa, ON         Find a seminar in Ottawa ON
11/20/2019-11/21/2019 in Toronto, ON         Find a seminar in Toronto ON
12/12/2019-12/13/2019 in Toronto, ON         Find a seminar in Toronto ON

Oregon (Find training in Oregon)
11/4/2019-11/5/2019 in Eugene, OR         Find a seminar in Eugene OR
11/6/2019-11/7/2019 in Klamath Falls, OR         Find a seminar in Klamath Falls OR
11/12/2019-11/13/2019 in Portland, OR         Find a seminar in Portland OR

Pennsylvania (Find training in Pennsylvania)
8/20/2019-8/21/2019 in Allentown, PA         Find a seminar in Allentown PA
9/18/2019-9/19/2019 in Altoona, PA         Find a seminar in Altoona PA
9/10/2019-9/11/2019 in Butler, PA         Find a seminar in Butler PA
8/26/2019-8/27/2019 in Chambersburg, PA         Find a seminar in Chambersburg PA
9/12/2019-9/13/2019 in Pittsburgh, PA         Find a seminar in Pittsburgh PA
9/16/2019-9/17/2019 in Reading, PA         Find a seminar in Reading PA
7/29/2019-7/30/2019 in Scranton, PA         Find a seminar in Scranton PA
7/31/2019-8/1/2019 in Wilkes-Barre, PA         Find a seminar in Wilkes-Barre PA

Rhode Island (Find training in Rhode Island)
10/10/2019-10/11/2019 in Providence, RI         Find a seminar in Providence RI

South Carolina (Find training in South Carolina)
11/18/2019-11/19/2019 in Charleston, SC         Find a seminar in Charleston SC
8/19/2019-8/20/2019 in Columbia, SC         Find a seminar in Columbia SC
8/21/2019-8/22/2019 in Greenville, SC         Find a seminar in Greenville SC

South Dakota (Find training in South Dakota)
10/28/2019-10/29/2019 in Rapid City, SD         Find a seminar in Rapid City SD

Tennessee (Find training in Tennessee)
10/30/2019-10/31/2019 in Chattanooga, TN         Find a seminar in Chattanooga TN
11/4/2019-11/5/2019 in Cookeville, TN         Find a seminar in Cookeville TN
11/21/2019-11/22/2019 in Germantown, TN         Find a seminar in Germantown TN
10/28/2019-10/29/2019 in Knoxville, TN         Find a seminar in Knoxville TN
11/14/2019-11/15/2019 in Nashville, TN         Find a seminar in Nashville TN

Texas (Find training in Texas)
11/12/2019-11/13/2019 in Arlington, TX         Find a seminar in Arlington TX
8/13/2019-8/14/2019 in Austin, TX         Find a seminar in Austin TX
11/21/2019-11/22/2019 in Dallas, TX         Find a seminar in Dallas TX
12/12/2019-12/13/2019 in Dallas, TX         Find a seminar in Dallas TX
12/10/2019-12/11/2019 in Denton, TX         Find a seminar in Denton TX

Utah (Find training in Utah)
9/30/2019-10/1/2019 in Salt Lake City, UT         Find a seminar in Salt Lake City UT

Virginia (Find training in Virginia)
11/21/2019-11/22/2019 in Fredericksburg, VA         Find a seminar in Fredericksburg VA
11/19/2019-11/20/2019 in Lynchburg, VA         Find a seminar in Lynchburg VA
8/21/2019-8/22/2019 in Winchester, VA         Find a seminar in Winchester VA

Washington (Find training in Washington)
12/10/2019-12/11/2019 in Yakima, WA         Find a seminar in Yakima WA

Wisconsin (Find training in Wisconsin)
7/30/2019-7/31/2019 in Eau Claire, WI         Find a seminar in Eau Claire WI
8/1/2019-8/2/2019 in La Crosse, WI         Find a seminar in La Crosse WI
8/19/2019-8/20/2019 in Wausau, WI         Find a seminar in Wausau WI

West Virginia (Find training in West Virginia)
10/22/2019-10/23/2019 in Charleston, WV         Find a seminar in Charleston WV
10/24/2019-10/25/2019 in Parkersburg, WV         Find a seminar in Parkersburg WV
10/31/2019-11/1/2019 in Wheeling, WV         Find a seminar in Wheeling WV