Supervise Motivate and Lead Others
Job Design Concepts, Inc
Delivery Method
Seminar
Target Audience
Supervisors, Managers, Team Leaders
Summary
Learn to turn less than desirable performance to acceptable and acceptable performance to superior performance
Description/Agenda
Leading a perfect team is a dream, not always a reality. In many situations
there is a need to work with employees who lack either commitment or interest in
their job. These employees will demonstrate their feelings through ineffective
performance, a lack of performance or totally unacceptable performance. An
effective leader is able to shape the performance of many "diamonds in the
rough". Turning less than desirable performance to acceptable and acceptable
performance to superior performance is a most satisfying experience for any one
who acts in a leadership capacity.
Participants Will Learn To:
• Motivate and inspire staff to reach goals
• Evaluate performance objectively
• Provide negative feedback without arousing defensiveness
• Conduct productive coaching sessions
Workshop Outline
1. Motivating Others to Perform:
4 Factors That Affect Job Performance
7 Motivational practices
2. Developing Your Leadership Style:
Coaching To Gain Employee Commitment
Providing Performance Feedback Artfully
3. Dealing with Problem Employees:
Motivating Marginal Performers
Overcoming Resistance to Change
Reducing Resentment
What To Do When the First Approach Doesn’t Work
Methodology
- Instructor Presentation
- Full-Group Discussion
- Small-Group Interaction
- Individual Exercises
- Practice Exercises
Value Added Option:
Participants at each training workshop are encouraged to send an email within
three months following the workshop and expect a personal reply to assist with
their learning experience.
Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
Fee: $399.00 (5% discount for groups of 3 or more)
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