Successfully Managing People
The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience
Supervisors, managers and others with management responsibilities looking to step-up their people management skills.
Summary
Learn how to recognize what drives the people you work with and how to align employee and organizational values
Description/Agenda
Build cooperation and trust within your team
Learn how to recognize what drives the people you work with and how to align
employee and organizational values. Examine how to energize people and counter
de-energizing forces.
LEARNING OBJECTIVES
- Understand your team’s motivators and create a work environment
accordingly
- Develop awareness of your personal management style and how to
adjust it to suit different situations and/or individuals
- Apply effective conflict resolution approaches
- Evaluate techniques to delegate tasks in ways that encourage people
- Inspire innovation by implementing methods to put new concepts into
action
- Construct action plans to turn “poor” performers into “peak”
performers
COURSE BENEFITS
- Gain skills and confidence to turn difficult people into team
players
- Win the cooperation of everyone in your organization through
influence, emotional intelligence and awareness of personal style
- Increase retention of valued managers and their teams
- Contribute to a more positive work environment
COURSE FEATURES
- Self assessment(s) for insight into individual behaviour and how you
work with others
- Audiovisual resources to reinforce learning in an impactful manner
- Structured case study(ies) to apply learning in groups
- Hands-on activities to engage participants in demonstrating skills
- Worksheets and exercises to enhance participation and learning
ACCREDITATION
18 PDUS
RIBO Credits: Management Skills 18 hours
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