Moving Ahead: Breaking Behaviour Patterns That Hold You Back The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience Employees, managers, supervisors, team leaders who would benefit from a change in workplace behavious patterns.
Summary Change your professional image by overcoming destructive workplace behaviour
Description/Agenda
Being highly reactive, being unaware of others’ feelings and emotions,
constantly questioning authority, being overly emotional, exhibiting pessimism -
These are just a few examples of behaviours that contribute to a poor
professional image – even for the most capable employees. Through this course
you will overcome and resolve workplace situations where your ineffective
behaviour tend to shine.
LEARNING OBJECTIVES
- Identify and analyze self-defeating behaviours
- Evaluate your professional image in the eyes of coworkers, customers
and senior management
- Understand a five-step process for overcoming emotional triggers
- Increase your emotional intelligence to better handle interpersonal
relationships
- Control reactions instead of being controlled by them
- Accept responsibility for communicating effectively with others
COURSE BENEFITS
- Identify triggers that can elicit negative behaviour
- Successfully change career-sabotaging habits
- Manage feelings of frustration and anger in the workplace
- Gain recognition for contributing to a more positive work
environment
- Improve your professional image
- Create a positive work environment
- Minimize risk due to destructive behaviour
COURSE FEATURES
- Self assessment for insight into individual behaviour and how you
work with others
- Job aid(s) and tip sheets to take back to the workplace
- Hands-on activities to engage participants in demonstrating skills
- Role play to practice techniques and behaviours in a safe
environment
- Simulation activities to help transfer learned skills and behaviour
to the working world
- Worksheets and exercises to enhance participation and learning
ACCREDITATION
RIBO Credits: Personal Skills 12 hours
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