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Moving Ahead: Breaking Behaviour Patterns That Hold You Back
The Canadian Management Centre (CMC)


Delivery Method
Seminar
Seminar

Target Audience
Employees, managers, supervisors, team leaders who would benefit from a change in workplace behavious patterns.

Summary
Change your professional image by overcoming destructive workplace behaviour

Description/Agenda

Being highly reactive, being unaware of others’ feelings and emotions, constantly questioning authority, being overly emotional, exhibiting pessimism - These are just a few examples of behaviours that contribute to a poor professional image – even for the most capable employees. Through this course you will overcome and resolve workplace situations where your ineffective behaviour tend to shine.

LEARNING OBJECTIVES

  • Identify and analyze self-defeating behaviours
  • Evaluate your professional image in the eyes of coworkers, customers and senior management
  • Understand a five-step process for overcoming emotional triggers
  • Increase your emotional intelligence to better handle interpersonal relationships
  • Control reactions instead of being controlled by them
  • Accept responsibility for communicating effectively with others

COURSE BENEFITS

  • Identify triggers that can elicit negative behaviour
  • Successfully change  career-sabotaging habits
  • Manage feelings of frustration and anger in the workplace
  • Gain recognition for contributing to a more positive work environment
  • Improve your professional image
  • Create a positive work environment
  • Minimize risk due to destructive behaviour

COURSE FEATURES

  • Self assessment for insight into individual behaviour and how you work with others
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills
  • Role play to practice techniques and behaviours in a safe environment
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning

ACCREDITATION

RIBO Credits: Personal Skills 12 hours

 

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