Managing Stress and Emotions In The Workplace
The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience
Managers, supervisors and individuals who need to coach others and/or face emotional and stressful situations at work
Summary
Don’t let stress take over! Remain calm, cool and collected in highly intense and difficult work environments.
Description/Agenda
The pressure of doing more with less resources and tighter timelines can be
stressful. Learn how to increase personal and workplace productivity and feel
more energized at the end of your day.
LEARNING OBJECTIVES
- Consider how perceptions have a direct impact on your emotions and
understand how to modify your perceptions
- Analyze how hurt, loss, anxiety, anger, guilt and depression trigger
emotional arousal and reactions
- Make the connection between emotions and workplace stress
- Practice hands-on techniques to keep from being “emotionally
hijacked” at work
- Practice using emotional feedback and practical intuition as a tool
to be more perceptive
- Apply “head level” and “heart level” information to make better
quality decisions
COURSE BENEFITS
- Discover how you can stay focused in the face of stress and
frustration
- Deal effectively with intimidating and explosive personalities
- Create a positive workplace environment
- Minimize risk due to ‘out of control’ employees
COURSE FEATURES
- Self assessment for insight into individual behaviour and how you
work with others
- Structured case study(ies) to apply learning in groups
- Hands-on activities engage participants in demonstrating skills
ACCREDITATION
RIBO Credits: Personal Skills 12 hours
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Frequently Asked
Questions
Payment Options
Bill Me/Invoice
Credit Card
Register
Online
Fax Form
Availability
Select a date from the list at the bottom of the page for specific information about that class.
Other Information
Seminar |
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