Interpersonal Skills for Managers
The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience
Managers, supervisors and team leaders who work in constant communication with others to achieve results.
Summary
Shape the way others perceive and respond to you. Improve your influence and effectiveness with others. Learn how to communicate more effectively and create a climate for positive action.
Description/Agenda
Shape the way others perceive and respond to you.
Improve your influence and effectiveness with others. Learn how to
communicate more effectively and create a climate for positive action. Return to
work better able to motivate, influence change and foster teamwork.
LEARNING OBJECTIVES
- Recognize and manage the complex processes of communication in order
to achieve performance excellence through interpersonal co-operation
- Identify and apply new skills and strategies to enhance individual
and team performance
- Identify and analyze communication styles and practice appropriate
strategic interpersonal skills to develop and maintain productive
workplace relationships
- Motivate and influence others to work co-operatively toward
achieving organizational and team goals by effectively communicating
high standards, offering productive performance feedback, and
recognizing individual accomplishments
COURSE BENEFITS
- Gain a better understanding of your personal style and your impact
on others
- Discover how to minimize conflict and foster teamwork
- Improve the “people” side of your job
- Create a positive work environment
- Build a strong management team
COURSE FEATURES
- Self assessment for insight into individual behaviour and how you
work with others
- Simulation activities to help transfer learned skills and behaviour
to the working world
- Worksheets and exercises to enhance participation and learning
ACCREDITATION
RIBO Credits: Personal Skills 18 hours
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Frequently Asked
Questions
Payment Options
Bill Me/Invoice
Credit Card
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Availability
Select a date from the list at the bottom of the page for specific information about that class.
Other Information
Seminar |
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