Communication Techniques for Strong Work Relationships
The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience
Managers and professionals seeking the skills, tools and strategies needed to enhance their prominence, influence, and respectability across their organizations.
Summary
Use communication strategies to better connect with and influence the people of your organization!
Description/Agenda
Become a more conscious communicator – someone who knows exactly what to say
and understands the impact of their messages. Broaden your awareness of other
perspectives to enhance your ability to understand and influence those you work
with.
LEARNING OBJECTIVES
- Demonstrate the fundamental competencies needed to achieve solid
work relationships while building strong rapport and gaining trust
amongst your colleagues
- Identify and accept personal and professional responsibilities in
communicating effectively with others
- Recognize short- and long-term implications of communication on
your workplace relationships
- Identify and use others’ communication and thinking style
preferences to influence and motivate them to first-rate performance
- Understand values, beliefs, attitudes, and perceptual processes and
their impact on establishing workplace-specific trust and respect
- Investigate emotions and how they translate into workplace emotional
intelligence
- Master the key to excellent communication: observe, listen, analyze,
plan, and communicate
COURSE BENEFITS
- Learn to communicate with vision, clarity and purpose
- Gain insight into your personal communication strengths and
weaknesses
- Develop the ability to be flexible in actions, thoughts and feelings
to better handle workplace situations
- Engage in more effective and focused communication
- Create a positive work environment
COURSE FEATURES
- Audiovisual resources to reinforce learning in an impactful manner
- Self assessment for insight into individual behaviour and how you
work with others
- Structured case study(ies) to apply learning in groups
- Role play to practice techniques and behaviours in a safe
environment
- Simulation activities to help transfer learned skills and behaviour
to the working world
ACCREDITATION
RIBO Credits: Personal Skills 18 hours
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Frequently Asked
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Availability
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Other Information
Seminar |
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