Assertiveness Skills For Women in Business
The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience
All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action planning skills.
Summary
Believe in yourself and others will too!
Description/Agenda
Send the right signals and get the right responses every time. By knowing how
to handle yourself in just about any situation that comes up - without seeming
either shy or pushy - you'll get things done and get what you want. You'll
command respect.
LEARNING OBJECTIVES
- Identify the characteristics of the four assertiveness styles
- Assess your individual assertiveness style and its effectiveness
- Demonstrate assertiveness techniques using supportive communication
behaviours
- Define negotiation and its connection to assertiveness
- Develop an action plan to overcome at least two personal obstacles
to assertiveness
- Incorporate techniques into everyday practices
COURSE BENEFITS
- Recognize your own strengths and opportunities
- Practice assertive behaviours in challenging situations
- Learn to use assertive communication techniques: verbal, non-verbal
and assertive listening
- Better manage day-to-day interactions with colleagues, managers and
clients
- Employees feel a stronger sense of empowerment in their role
COURSE FEATURES
- Self assessment for insight into individual behaviour and how you
work with others
- Audiovisual resources to reinforce learning in an impactful manner
- Role play to practice techniques and behaviours in a safe
environment
- Job aid(s) and tip sheets to take back to the workplace
- Hands-on activities to engage participants in demonstrating skills
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Frequently Asked
Questions
Payment Options
Bill Me/Invoice
Credit Card
Register
Online
Fax Form
Availability
Seats currently available. Book now before the class is full.
Other Information
Seminar |
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