<< Return To Seminar Description
Find a Seminar on TrainingAndSeminars.com
 

Assertive Communication Skills
Fathom Corporate Training


Delivery Method
Seminar
Seminar

Target Audience
Professionals

Summary
This workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication skills and saying NO are critical to success

Description/Agenda

It’s no mistake and should come as no surprise that those who are assertive in life and at the workplace achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today’s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. Assertive behavior is a necessity. This assertiveness skills workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication skills and saying NO are critical to success.

Participants learn to recognize both their own and others assertiveness style. They practice active listening and to learn to identify and de-escalate conflict when it occurs. The session employs activities and role-play exercises for maximum participant outcomes.

What You Will Learn

  • Recognize personal rights and responsibilities and how to address them
  • Understand the spectrum of style anchored by the extreme behaviors of passiveness and aggressiveness
  • Increase their personal influence and contribution as a leader
  • Understand their own and others individual assertiveness style to be more effective
  • Say NO to take back control and set personal and professional boundaries
  • Convey confidence by practicing effective vocal, visual and verbal communication skills
  • Practice active listening
  • Implement a problem solving model for emotionally charged situations to help achieve win-win outcomes
  • Become aware of anger tactics and diffuse them
  • Address conflict when it arises and de-escalate it successfully
  • Manage stress for optimum performance

 

Dates and Locations

see all dates/locations

 

Frequently Asked
Questions

Payment Options
Bill Me/Invoice
Credit Card

Register
Online
Fax Form

Availability
Select a date from the list at the bottom of the page for specific information about that class.

Other Information
Seminar

All Date/Location Information


TrainingAndSeminars | site map | about us | contact | terms of use | privacy
© 2015 Reports Online. All rights reserved.