Negotiation Skills Workshop (1-Day)
The Canadian Management Centre (CMC)
Delivery Method
Seminar
Target Audience
Professionals from all functional areas who use negotiations in their business environment. This course is not intended for labour or union negotiations.
Summary
Start with a win-win approach that will foster positive business outcomes and relationships.
Description/Agenda
You negotiate every day. It may be with customers, vendors,
colleagues, your boss or employees. In successful negotiations, the needs of
all parties are met. Expectations are expressed, communication is
two-way and desired outcomes are achieved without damage to relationships.
Whether it's allocating resources for a project, funding a new initiative
or agreeing on who will take on specific tasks or assignments, negotiation
is inevitably at the heart of the process.
This workshop is designed for individuals who want to increase their ability
to negotiate with others. This hands-on session offers you a step-by-step guide
to effective negotiation. You will begin to master the skills you need to become
a win-win negotiator.
Learning Objective
- Recognize the stages of negotiation and learn to adapt your behaviour
accordingly
- Develop an effective plan and appropriate strategy for any negotiation
- Learn tips for breaking negotiation deadlocks
- Use questioning techniques to uncover what all stakeholders want or need
- Demonstrate strategies for recognizing conflict and moving towards
effective resolution
Course Benefits
- Build confidence and credibility in asking for what you want
- Become more strategic in your professional and personal negotiations
- Gain insights into key approaches of effective negotiators
Course Features
- Activities that allow you to immediately apply tools to practice
scenarios
- Role play activities that allow you to apply techniques and
behaviours in a safe environment
- Structured case studies to apply learning and share best
practices
Accreditation
6 PDUs
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