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Accelerated Senior Management Certificate Program Webinar

This ALL-NEW virtual certificate program is a series of 5 LIVE, online, instructor-led sessions that provide you with the tools to increase your impact, taking your team, your organizations - and yourself - to the next level.

Course Description/Agenda

Excellent managers are more than great leaders. They put people in positions that benefit employees and the business. They think deliberately and execute strategy to overcome obstacles.

If you’re ready to go beyond the basics to expand your skills and widen your perspective on broader leadership and strategic challenges and opportunities, this Accelerated Senior Management Certificate Program is for you.

Brought to you by SkillPath in partnership with Graceland University, this ALL-NEW virtual certificate program is a series of 5 LIVE, online, instructor-led sessions that provide you with the tools to increase your impact, taking your team, your organizations — and yourself — to the next level.

Engaged, active learning: Dynamic 3-hour sessions deliver lively, interactive training daily. Log into sessions from any device and you’ll still have time left in your day to put what you’ve learned into practice. Then if you'd like, you can report back to your instructor and fellow participants the next day to share your experiences and ask any questions you might have. This unique, feedback-enabled format helps to reinforce learning and strengthen your retention of vital concepts — so they stick.

Earn a Professional Certificate: By the end of the week, you’ll have the enhanced skills, knowledge and insights you need to be more successful in your leadership role. And you’ll receive a signed Certificate of Completion, along with a digital eBadge to display your new skills and competencies.

NOTE: To protect the integrity of this virtual certificate program, participants must attend this training with cameras on for the duration of the event. Please contact customer care prior to the event with any questions or concerns.

What You Will Learn

Create an effective strategic plan and execution strategy to ensure positive results
Effectively oversee a budget that contributes to your company’s bottom line.
Consistently engage and successfully retain high performing employees
Resolve conflicts positively and with confidence
Master the critical behavior skills that win team trust

Workshop Agenda

Program time: 5 days (15 total hours)

Day 1: Strategic Thinking and Effective Planning

Explain strategic, critical and creative thinking and know when to use each
Identify and overcome the obstacles to strategic thinking and planning within your organization
Create a culture in which you and your colleagues think and work more strategically
Incorporate proven strategic thinking and planning tools into daily problem-solving and decision-making situations
Use the 3-phase strategic planning process to assess and adjust your organization’s direction
Hold individuals and teams accountable for putting the strategic plan into action
Monitor results to make sure your strategic plan is working

Day 2: Budgeting and Finance for Non-Financial Managers

Compare and contrast accounting and finance
Describe the role accounting plays in management and its impact on decision-making
Discuss the different accounting methods that govern when to record revenue and expenses
Create an income statement using the different accounting methods to report revenue and expenses
Explain the main financial statements and how they work together
Read balance sheets, income statements and statements of cash flow
Use financial ratios to better understand each financial statement

Day 3: Managing Performance and Retaining Top Talent

List the basic components of an effective performance-management process
Align individual performance goals with organizational goals
Develop standards of performance that signal when an employee succeeds
Use human capital management as a tactical element in fulfilling your organization’s strategic goals
Define engagement and retention as they apply to your organization
Identify and eliminate the factors that make high performers leave
Implement specific tactics and techniques for engaging and retaining high performers

Day 4: Approaching Conflict and Difficult Conversations With Confidence

Describe what causes emotional reactions
Identify and manage your emotional triggers
Recognize and respond appropriately to others’ emotions
Use assertive communication to overcome emotions and focus on solutions
Establish boundaries for acceptable behavior during intense interactions
Assess and remedy damage after a heated conversation
Apply active listening techniques to unearth misunderstandings and gain deeper insight

Day 5: Excelling as a Highly Effective Department Leader

Identify the critical behavior skills department and team leaders must master
Gain team members’ acceptance and trust
Help team members communicate better with each other, customers and you
Examine the key characteristics of a successful department
Plan and set achievable department and team goals
Create a motivational team climate
Facilitate team problem solving and decision making
Conduct effective team meetings
Discuss considerations for supporting hybrid and virtual teams

hrci

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

shrm

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

More Webinar Information

SkillPath Seminars
Course Summary	This ALL-NEW virtual certificate program is a series of 5 LIVE, online, instructor-led sessions that provide you with the tools to increase your impact, taking your team, your organizations - and yourself - to the next level.
Delivery Method	Virtual Classroom (Live)
Who Should Attend	Those on track to senior management