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Burke Institute Seminars
The Burke Institute presents

Virtual Classroom (Live) Specialized Moderator Skills for Qualitative Research Applications Webinar

This limited enrollment workshop is designed for the active focus group moderator

Course Description/Agenda


WHAT YOU WILL LEARN

  • How to select the specialized techniques which work best for idea generation, concept development, positioning, advertising, and other research applications.
  • How to setup and run a number of techniques by first practicing them from a participants point of view then leading the techniques from a moderators perspective.Techniques include - projective techniques such as personification, party/family brands, word and thought bubble drawings, collages, laddering, storytelling, mind mapping, card sorts and others.
  • How to lead each of these techniques by practicing them throughout the course including having the opportunity to lead a one hour focus group on the final day of the course and critiqued by one of our seasoned moderators.

WORKSHOP AGENDA

SESSION 1: BUILDING THE FOUNDATION FOR SPECIALIZED TECHNIQUES

  • Brief review of basic moderating techniques
  • Traditional structure of focus interviews/groups (inverted pyramid guide)
  • Analternative to the traditional structure based on behavioral economics
  • Questioning skills – including laddering and probing techniques
  • Basic formats; specialized toolkit

SESSION 2: MAPPING & SORTING TECHNIQUES

  • Free association and mind mapping techniques
  • Additional mapping techniques including bulls eye, longitudinal and perceptual maps
  • Qualitative techniques commonly used in market structure and competitive analysis including sorting and attribute generation techniques
  • Frustration analysis and Force Field Analysis

SESSION 3: PROJECTIVE TECHNIQUES

  • Understanding when, where, why and how behind projective techniques
  • Examples and variations for personification techniques
  • Case study and reporting examples of how to leverage the results from these techniques
  • How to daisy chain techniques by linking one exercise to the next
  • Workshop exercise

SESSION 4: DRAWING & IMAGE BASED TECHNIQUES

  • How to use drawing and storytelling techniques to help participants be able to recall information and provide more concrete examples and information about their usage of a product or service
  • Workshop using image based techniques
  • Tools used to uncover many of the latent and unarticulated feelings and emotions behind a product or service
  • Techniques using photo decks, collages and other image based techniques

SESSION 5: TOOLS FOR INNOVATION AND CREATIVITY

  • Creativity exercise to enhance the creative process
  • Facilitation skills for leading co-creation and innovation sessions
  • Guidelines, tips and tricks for running brainstorming and ideation sessions
  • Various divergent and convergent techniques that form the foundation of these types of sessions
  • Framework for conducting ideation/brainstorming sessions
  • Workshop exercise

SESSION 6: MODERATE A VIRTUAL MOCK FOCUS GROUP

  • This session will provide each seminar participant with the opportunity to apply everything we have learned
  • The group will be divided up into small teams
  • Each person on the team will then lead a virtual mock focus group with your teammates
  • A Burke Institute moderator will observe your virtual group and provide feedback for you and your team
  • The feedback session will be an interactive sharing by all the people on that team
  • Each seminar participant will have the opportunity to watch and learn from other moderators as they lead their groups
  • Each seminar participant will also have the opportunity to be a participant to see what it is like to both moderate and participate in a focus group

 

More Webinar Information

The Burke Institute
Burke Institute Seminars

Course Summary

This limited enrollment workshop is designed for the active focus group moderator

Delivery Method

Virtual Classroom (Live) Virtual Classroom (Live)

Who Should Attend

Marketing Research Professionals

 
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Virtual Classroom (Live)

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