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Econsultancy is a community where the world’s digital marketing and
ecommerce professionals meet to sharpen their strategy, source
suppliers, get quick answers, compare notes, help each other out and
discover how to do everything better online. As well as providing reports and organising events for digital marketing professionals, Econsultancy also offers highly popular training courses, used by the world’s leading brands for staff education, both in-house and via public courses. They provide training across all areas of digital marketing and ecommerce and at all levels from accredited one-day courses to formal qualifications including postgraduate diplomas and a Masters in Digital Marketing.
Cancellation Policy
7.1. If you are acting as a consumer, under the Distance Selling Regulations 2000, you have a statutory right to cancel any distance contract within 7 days of the date of purchase as long as you have not yet accessed the relevant Services. Accordingly, you may cancel any subscription to purchase Services during the period up until the relevant Services are delivered (which shall for this purpose be defined as access by you to any of the Sites or services provided by Econsultancy under the relevant Membership in accordance with the relevant Membership Level) or the end of 7 days from the date of purchase, whichever is shorter ("Consumer Cancellation Period"). If you are acting as a consumer and validly cancel any contract for Services within the Consumer Cancellation Period Econsultancy shall refund to you the Fees paid for the relevant Services. If you are acting as a consumer and cancel any contract for Services outside the Consumer Cancellation Period, the Fees paid by you for the relevant Services shall be non-refundable.
7.2. If you are not acting as a consumer (i.e. using the Services in the course of your business), the Distance Selling Regulations 2000 shall not apply and Econsultancy's cancellation policy is as follows: you may cancel any subscription to/purchase of Services during the period up until the relevant Services are delivered (which shall for this purpose be defined as access by you to any of the Sites or services provided by Econsultancy under the relevant Membership in accordance with the relevant Membership Level) or the end of 3 days from the date of purchase, whichever is shorter ("Business Cancellation Period"). If you are not acting as a consumer and validly cancel any contract for Services within the Business Cancellation Period Econsultancy shall refund to you the Fees paid for the relevant Services. If you are not acting as a consumer and you cancel any contract for Services outside the Business Cancellation Period, the Fees paid by you for the relevant Services shall be non-refundable.
7.3. Further to clause 7.1 and clause 7.2 as the case may be, no part of any Membership may be carried forward, and no credit will be given for the unused portion of any Membership e.g. no credit will be given if fewer Reports have been accessed than the Member would be entitled to under the relevant Membership Level. All your Membership benefits will expire and stop working when your Membership runs out. You will be re-gain access to Econsultancy when you take out another Membership and your account will be credited with the benefits you are entitled to according to the relevant Membership Level.
None at this time.
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