The Human Side of Auditing - Interpersonal Auditing Skills Development Seminar
Presented by Global Compliance Panel
This course will teach auditors how to 'read' an auditee, and also how to present a professional yet calm demeanor to auditees. You'll leave the course better able to pick up on body language cues, which in turn helps you to make decisions on when to press, and when to back off... Course DescriptionCourse "The Human Side of Auditing - Interpersonal Auditing Skills Development" has been pre-approved by RAPS as eligible for up to 12 credits towards a participant's RAC recertification upon full completion. Overview:
Agenda: Day 1 ScheduleLecture 1: Class Introduction / Icebreaker Lecture 2: Communication Styles Introduction
Lecture 3: Links to Myers-Briggs types Lecture 4: Non-Verbal Communication Cues (continued) Key Communication Factors
Day 2 ScheduleLecture 1: Improving Listening Skills
Lecture 2: Group Dynamics
Assessing Risks and Controls Lecture 3: Developing an Audit Plan - Team Leadership exercise Visualization and Practice Lecture 4:
Speaker: Mary McDonaldCEO, McDonald Consulting GroupMs. McDonald has had over 25 years' experience in Project Management and Improvement, both with large multinational corporations such as IBM and Motorola, and with smaller groups including non-profits and government. She has a Bachelor of Science in Environmental Engineering and a Master of Science in Industrial Administration, and has worked with both large and small organizations to help them manage their projects and break it down into language that is understood easily by those who have not had formal Project Management training. Mary successfully ran several large complex projects while in industry, and was able to work with a wide variety of skill levels (from PMI Project Managers to those who did not know any Project Management terminology). Mary has worked extensively with both internal and external auditors and tailors the course material to her intended audience. She is a Project Management Master and uses Project Management techniques in her own business every day. She is a PMI Project Management instructor. Credits AvailableCourse "The Human Side of Auditing - Interpersonal Auditing Skills Development" has been pre-approved by RAPS as eligible for up to 12 credits towards a participant's RAC recertification upon full completion.
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