Business Conversation Skills When English Is a Second Language Seminar

Presented by The Canadian Management Centre (CMC)

Get the business language skills you need to improve your confidence and results.

Course Description

When English is your second language, simply learning how to write business documents is not enough. Learning how to express ideas directly and clearly is the focus of this course.  Your confidence will continue growing throughout the course as you build the confidence to have  any business conversation.

Learning Objectives

• Develop an understanding of cultural differences in conversation
• Create realistic conversational goals
• Express yourself using stimulating business language
• Compile dozens of techniques for effective business conversation
• Analyze and overcome barriers in nonverbal communication
• Evaluate and master problems in listening to and understanding others
• Recognize different styles and guidelines in business conversations
• Develop your own action plan for improving your business conversation skills

Course Benefits

• Increase clarity and self-confidence when interacting with upper management and colleagues on a daily basis
• Gain the ability to become professionally assertive and focus on the issues being addressed
• Understand the nuances of verbal and non-verbal aspects of business conversation
• Ensure clear communication amongst your staff

Course Features

• Structured case studies to apply learning in groups
• Simulation activities to help transfer learned skills and behaviour to the working world
• Worksheets and exercises to enhance participation and learning

More Seminar Information

The Canadian Management Centre (CMC) Summary Get the business language skills you need to improve your confidence and results. Delivery Method  Seminar Who Should Attend Business and technical professionals who are new to Canada and/or have difficulties in the verbal and non-verbal aspects of business conversation.

All Date/Location Information