OneSource Professional Training Solutions
OneSource Professional Training Solutions, Inc. presents

VMware vSphere: Troubleshooting [V4x] On-Site Training

This on-site training class is also available as Public Schedule Seminar.

VMware vSphere: Troubleshooting [V4x]

Course Description/Agenda

This advanced, lab-intensive VMware-authorized course focuses on providing system administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the VMware® vSphere™ virtual infrastructure. In this course, which meets the training requirement for VMware certification, you will spend most of the time diagnosing and rectifying configuration problems created on VMware ESX™/ESXi hosts and VMware vCenter™ Server systems. You will take home a VMware Troubleshooting Reference Guide.

This course includes:

  • 30 hands-on labs
  • VMware Troubleshooting Reference Guide
  • What's New in VMware vSphere 4.1 e-Learning

What You'll Learn

  • Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX
  • Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
  • Use ESXi technical support mode to diagnose and rectify problems on ESXi
  • Create and use a network sniffer to capture and display virtual switch network traffic
  • Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, and VMware Distributed Resource

Who Should Attend

System administrators, systems engineers, and help desk personnel who need the knowledge, skills, and abilities to perform advanced troubleshooting of their vSphere deployments

Course Prerequisites

One of the following:

  • Completion of:
    • VMware vSphere: Install, Configure, Manage [V4.1]
    • VMware vSphere: Install, Configure, Manage [V4]
    • VMware vSphere: Manage Availability [V4]
    • VMware vSphere: Manage Scalability [V4]
  • Completion of VMware vSphere: Fast Track [V4]
  • Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server

Course Outline

1. ESXi Command-Line Troubleshooting Methods

  • Install and use the vMA appliance
  • Learn common VMware vSphere Command-Line Interface commands and syntax
  • Configure ESXi technical support mode and SSH access

2. ESX, ESXi, and vCenter Server Log Files

  • View ESX, ESXi, and vCenter Server log files
  • Configure a centralized ESX/ESXi log host

3. Network Troubleshooting

  • Identify and configure vNetwork components
  • Configure and use a network traffic sniffer

4. Management Troubleshooting

  • Troubleshoot vSphere management components

5. Storage Troubleshooting

  • View, configure, and diagnose storage access problems
  • Configure iSCSI authentication and digests

6. VMotion Troubleshooting

  • Troubleshoot VMotion and Storage VMotion errors

7. VMware HA Cluster Troubleshooting

  • Troubleshoot errors with slot calculations, admission control, and host monitoring

8. DRS Cluster Troubleshooting

  • Troubleshoot errors with shares, pools, and limits

9. Virtual Machine Troubleshooting

  • Review power-on requirements
  • Troubleshoot virtual machine power-on failures

10. Graduation Lab

  • Complete a final multi-hour, multi-problem troubleshooting exercise


Lab 1: Installing VMware vSphere Management Assistant

  • Deploy vMA
  • Configure vMA
  • Configure vi-fastpass
  • Create a session file

Lab 2: Using vicfg Commands in vMA

  • Use the vicfg-mpath command with vi-fastpass authentication
  • Use the vicfg-mpath command with session authentication
  • Use the vicfg-dns command with vi-fastpass authentication
  • Use the vicfg-dns command with session authentication
  • Use the vicfg-vswitch command

Lab 3: Enabling and Using Technical Support Mode

  • Enable technical support mode
  • Use technical support mode

Lab 4: Enabling and Using SSH on VMware ESXi Hosts

  • Enable SSH mode on ESXi
  • Use the ESXi shell to execute service console commands

Lab 5: Using vsish to Examine the VMware ESXi Host Configuration

  • Use vsish to examine ESXi configuration information

Lab 6: Using Technical Support Model to Examine VMware ESXi Log Files

  • Examine the ESXi main log file
  • Examine the hostd log file
  • Examine the vCenter Server log file
  • Examine the VMware HA log file

Lab 7: Using the VMware vSphere Client to Examine Log Files

  • Use the vSphere Client to export system logs
  • Use the vSphere Client to configure ESXi log storage
  • Examine the diagnostic bundles

Lab 8: Basic Troubleshooting

  • Troubleshoot vSphere

Lab 9: Using vilogger

  • Configure ESX and ESXi hosts to send log data with vilogger
  • Examine collected logs
  • Change vilogger log location
  • Disable vilogger

Lab 10: Configuring syslog

  • Configure ESX to send syslog traffic
  • Configure ESXi to send syslog traffic
  • Configure vMA as a syslog receiver
  • Test your syslog receiver

Lab 11: Understanding vSphere Networking Architecture

  • Distributed switch and standard switch capabilities
  • Control plane and I/O plane responsibilities and characteristics
  • Uplink abstraction

Lab 12: Configuring vCenter Server Distributed Switch Port Timeouts

  • Configure the vCenter Server distributed switch port timeout setting

Lab 13: Configuring Advanced Networking Features

  • Enable the Cisco Discovery Protocol
  • Configure ephemeral port binding
  • Configure static port binding
  • Configure dynamic port binding
  • Configure reset a disconnect
  • Restore ephemeral binding

Lab 14: Private VLANs

  • Configure and test PVLANs

Lab 15: Using Networking Commands, Log Files, and .vmx Files

  • Examine .vmx file entries related to the network configuration
  • Examine net-dvs output
  • Examine esxcfg-vswitch output
  • Relate vmnics to networks
  • Examine esxcfg-firewall output
  • Examine esxcfg-route output
  • Examine the /var/log/vmkernel log during vswif migration

Lab 16: Examining Network Configuration from vMA

  • Compare vicfg-vswitch output to esxcfg-vswitch output
  • Use the vicfg-vmknic command
  • Use the vicfg-dns command
  • Load and use the script

Lab 17: Configuring and Using a Network Sniffer

  • Install Wireshark
  • Configure and use Wireshark
  • Use tcpdump

Lab 18: Troubleshooting Networking Problems

Lab 19: Troubleshooting Management Problems

  • Troubleshoot management problems caused by misconfigurations

Lab 20: Understanding the Pluggable Storage Architecture (P


More Seminar Information

OneSource Professional Training Solutions, Inc.
OneSource Professional Training Solutions

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar


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