OneSource Professional Training Solutions
OneSource Professional Training Solutions, Inc. presents

Avaya Aura® Messaging Implementation On-Site Training

This on-site training class is also available as Public Schedule Seminar.

Avaya Aura® Messaging Implementation

Course Description/Agenda

Through this hands-on training, you will learn the basics of implementation tasks for Avaya Aura Messaging and how to troubleshoot issues that may arise during the implementation process. You will also learn about the hardware and architecture, administrative tasks, preparing the Microsoft Exchange Store, and how to back up and restore the system.


This course helps prepare you for the ACSS - Avaya Aura Messaging certification.

What You'll Learn

  • Features and architecture solutions of Avaya Aura Messaging
  • Related servers and their components
  • Install Avaya Aura Messaging
  • Implement and perform implementation administrative tasks
  • Common installation errors and how to troubleshoot them
  • Back up and restore Avaya Aura Messaging

Who Should Attend

Avaya associates, business partners, and customers with implementation and maintenance roles

Course Prerequisites

  • Knowledge of Avaya Messaging concepts, hardware, and software
  • Familiarity with Microsoft Exchange system

Course Outline

Day 1

1. Avaya Aura Messaging

  • Features
  • Architecture Solutions

2. Hardware

  • Servers and components:
    • S8800
    • S8730
    • HP
    • Dell
  • Installing servers:
    • S8800
    • S8730
    • HP
    • Dell

3. Pre-Installation Tasks and Installing the Software

  • Pre-Installation Tasks
  • Prerequisites and Requirements for Installing
  • Installing Avaya Aura Messaging 6.1 Software
  • Updating the Avaya Aura Messaging Software

4. Architecture

  • Server Roles
  • Most Common Topologies

Day 2

5. Preparing the Network

  • Enabling Network Traffic to Support Messaging
  • Creating Domain Name System (DNS) Record

6. Telephony Server

  • Basics of Switch/Telephony Server

7. Administering the Storage Role

  • Starting the Messaging System
  • Configuring and Adding the Mail Gateway
  • Verifying the Trusted Server Configuration
  • Setting and Configuring Mailbox Parameters
  • Adding a Postmaster Mailbox
  • Configuring an IMAP4 port

8. Administering the Application Role

  • Configuring the Switch Link
  • Setting the Phone Extension Length for Dial Rules
  • Dial Rules
  • Assigning an Attendant Number
  • Fax Capabilities
  • Configuring Languages

9. Test User

  • Adding Test Users
  • Setting up a Message Testing Scenario

10. Clientless Outlook Toolbar

  • Avaya Aura Messaging Form
  • Installing and Displaying the Avaya Aura Messaging Toolbar in Microsoft Outlook
  • Accessing Messages through Outlook for Avaya Message Store
  • Using the Clientless Outlook Toolbar

Day 3

11. Preparing MS Exchange Store

  • Exchange Store
  • Configuring Exchange Store
  • Configuring Avaya Aura Messaging for Exchange
  • Enabling Users for Exchange
  • Leaving and Retrieving Voice Messages for Exchange

12. Administering Sites and Topology

  • Setting Site Properties for the First Time
  • Adding Additional Sites
  • Adding Additional Application Servers
  • Configuring a Cluster

13. Troubleshooting

  • Troubleshooting Common Installation Issues

14. Backup and Restore

  • Performing a Backup
  • Using Avaya Aura Messaging to:
    • Backup Status
    • Backup History
    • Restoring a Backup

15. Upgrades and Migrations

  • Options
  • Scenarios
  • Upgrading Legacy Modular Messaging Hardware


More Seminar Information

OneSource Professional Training Solutions, Inc.
OneSource Professional Training Solutions

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

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