CallPilot Release 5.0 Installation and Configuration On-Site Training
CallPilot Release 5.0 Installation and Configuration
This training course is designed for distributors and installation technicians whose job function includes installation, configuration, and basic system maintenance responsibilities on the CallPilot unified messaging system.
In this course, you will experience a typical CallPilot system installation, learning each step in the installation and configuration process. CallPilot software is factory installed on the CallPilot server, and you will install the system hardware in a hands-on lab environment. Additional CallPilot administration and client software is installed and tested to verify the correct operation of CallPilot features.
Classroom and lab facilities are designed to replicate a customer's site, switch room, and network facilities. Emphasis is placed on the tasks that an installation technician can expect to perform in the field. Basic system maintenance tasks covered in this course include backing up system data, upgrading keycode-controlled features, and monitoring system operations.
This course does not teach basic computer configuration, Microsoft Windows operating system installation, or IP networking, as these subjects are required prerequisite knowledge.
You must have knowledge of or experience with the switch that is connected to the CallPilot server. This includes:
You must have knowledge of or experience with the following PC components and software before beginning the CallPilot installation:
One or both of the following Web browsers:
One or more of the following e-mail or Internet mail clients:
Knowledge or experience in the following related areas is recommended:
What You'll Learn
Who Should Attend
Distributors and installation technicians whose job function includes installation, configuration, and basic system maintenance responsibilities on the CallPilot unified messaging system.
0200 and 0302 or 0777 and 0224 or 0263 or 0780 or 0788 or 0763
1. CallPilot Overview
2. Safety and Power and Grounding Requirements
3. Configuration the Switch for CallPilot
4. Installing the CallPilot Server
5. Setting up the CallPilot Server
6. Setting up CallPilot Administration
7. Remote Access to the CallPilot Server
8. Migrating Meridian Mail to CallPilot
9. CallPilot Desktop Messaging
10. My CallPilot
11. CallPilot System Backups
12. Upgrading the CallPilot System
Appendix A: Engineering CallPilot Servers
Appendix B: Legacy CallPilot Servers
Appendix C: CallPilot Unified Messaging and Citrix
Appendix D: Securing the CallPilot System
Appendix F: CallPilot Configuration Wizard Slideshow
Appendix G: CallPilot Platform Migrations and Upgrades
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