Managing and Supervising IT/IS Technical and Professional Staff On-Site Training offered by TrainersDirect
Managing and Supervising IT/IS Technical and Professional Staff On-Site Training
This seminar introduces the basic management tool set and adapts it for work with the unique personalities of technical and professional staff
Length: 3 days
Who Should Attend
You Will Discover
Traditionally managers in IT/IS departments have been promoted from
among the technical ranks.
They are usually people with education and advanced training in various
technical disciplines who have demonstrated excellent performance.
They have seldom had much exposure to management training and the
extensive research on managerial best practices.
They typically are great tacticians and not strategists.
They have focused more on achieving technical excellence than on
communication and business skills.
This recipe for poor management is well known in the Information
Technology/Information Services world.
With all of the challenges facing IT/IS today and the pressures
to improve performance, IT managers today must develop an new tool set,
heavy on the “soft” skills of delegating, motivating, coaching and
IT/IS managers have always developed these skills.
Today, everyone must be effective.
This seminar introduces the basic management tool set and adapts
it for work with the unique personalities of technical and professional
Handling the challenges of globalization, outsourcing, Sarbanes-Oxley
Understanding the new requirements for managing people in IT effectively
Understanding our own personalities and those of IT/IS staff
Applying an understanding of personality to IT/IS staff
Understanding the differences and similarities of IT/IS staff and other
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