Baker Communications presents
 

Human Resources Consulting Workshop On-Site Training

This workshop teaches the powerful tools that guarantee participants gain the insight into employee behavior and learn the effective tools for creating lasting employee satisfaction.

Course Description/Agenda

Baker’s Human Resources Consulting Skills teaches the powerful tools that guarantee participants gain the insight into employee behavior and learn the effective tools for creating lasting employee satisfaction. Our services cover the full spectrum of human resource issues and have been developed to help you get the greatest value from your workforce. Baker Communications will help you communicate for impact by using consultative skills. In doing so, we look at your unique issues and priorities to help you effectively interact with your employees.

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

  Objectives:

Participants will learn to:

• Understand various personality styles
• Analyze employee needs accurately
• Handle difficult objections and complaints
• Gain valuable insights into employee concerns
• Be proactive rather than reactive
• Display empathy and handle the emotions of employees
• Gain agreement from unhappy employees
• Work as a team when dealing with customer concerns—maximize team resources
• Systematically focus on alternative actions and solutions
• Organize effective oral and written presentations
• Manage project scope and task delegation

For more information and pricing, please complete the form to the right and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.

More Seminar Information

Baker Communications Delivery Method  On-Site Training