National Seminars Group
National Seminars Group presents

Strengthening Your People Skills in the Workplace On-Site Training

This on-site training class is also available as Public Schedule Seminar.

Gain essential skills for understanding, relating to, and working better with all types of people … even the most difficult!

Course Description/Agenda

Program Description

Dear Professional:

No doubt about it: Individuals with excellent interpersonal skills rise to the top – in their careers, in their organizations and in life!

You’ve probably seen it happen time and again. Take two people with similar skills and knowledge, but one of them has enviable people skills while the other’s interpersonal skills are only mediocre. Which one gets ahead faster and goes further? You know the answer to that one — no contest!

What you may not know is that effective interpersonal skills can be learned – just like any other skill.

It’s true! In fact, many a top professional who appears to be a “born people person” — comfortable and confident in any situation — has taken training to master the interpersonal skills he or she uses to connect so powerfully with others. The ability to build effective professional relationships, to strike up instant rapport, to communicate with tact, and to make a memorable impression are nothing more than a collection of techniques that you can learn and cultivate.

Strengthening Your People Skills in the Workplace is an intensive new workshop that provides you with a one-day way to gain the essential people skills you need to push ahead in your career. No other skill set is as crucial to your professional or personal success! Attend, and you’ll learn how to …

Influence others to your way of thinking

  • Gain enthusiasm for your ideas, buy-in for your plans, and support when you need it using a concise method for persuasion.

Build immediate rapport with new people

  • Connect with new people quickly, establishing rapport sure to result in solid, long-lasting professional relationships.

Handle difficult people more effectively with less stress

  • Counteract typical tactics difficult people use, and gain insight into why difficult people behave the way they do.

Deal confidently with conflict, confrontation and disagreements

  • Prevent conflict before it happens by confronting others professionally, calmly and tactfully over differences you have.

Pinpoint and eliminate habits and tendencies that hold you back

  • Continue to strengthen your people skills long after this workshop is over by recognizing and eliminating self-sabotaging interpersonal habits.

Ask yourself honestly: Are your people skills holding you back professionally? If you’ve read this far in this brochure about strengthening your interpersonal effectiveness, there’s a strong chance that you know all too well that the answer to this question is YES.

So stop struggling with your interpersonal challenges on your own! Make the commitment right now to attend this workshop and get the proven tools and techniques you need to make an immediate, dramatic improvement in the way you work with others. Don’t wait any longer to achieve the career success – and the personal success – you deserve!


What You’ll Learn

  1. Never again experience the misunderstandings and miscommunications that have soured working relationships in the past.
  2. Feel confident in situations that once caused you stress
    and anxiety.
  3. Work effectively with people whose personalities and communication styles differ from your own.
  4. Make others feel valued, important and comfortable
    in your presence.
  5. Become more influential in your organization.
  6. Improve your results in dealing with difficult people by better understanding them.
  7. Handle confrontation confidently and professionally.
  8. Break out of your comfort zone to feel more comfortable in unfamiliar settings or activities.
  9. Connect immediately with new people and quickly
    build rapport.
  10. Deliver criticism in a constructive way that causes positive behavior change, not anger or resentment.
  11. Recognize and eliminate interpersonal tendencies and habits that are holding you back, professionally and personally.
  12. Resolve conflict and move on to collaboration and cooperation.
  13. Diplomatically handle tough situations by knowing exactly “what to say when.”
  14. Strengthen your rapport – and your results – with those up and down the ladder.
  15. Cool down heated verbal exchanges before the situation gets out of hand.
  16. Reduce the stress and tension in your department by opening the lines of communication.
  17. Deal quickly and effectively with those who challenge you or put you down in front of others.
  18. Give sincere praise effectively and frequently – and watch your personal power grow.
  19. Establish yourself as a respected leader who gets exceptional results through others.

Top of Page


Workshop Agenda

Increasing Interpersonal Success Through Self-Awareness

More Seminar Information

National Seminars Group
National Seminars Group

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

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On-Site Training
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