Canadian Management Centre CMC Training
The Canadian Management Centre (CMC) presents

Achieving Leadership Success Through People On-Site Training

This on-site training class is also available as Public Schedule Seminar.

Lead more effectively by creating rapport, synergy and two-way trust.

Course Description/Agenda

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowerment) this course can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

What You Will Learn

  • Demonstrate professionalism by emphasizing the five components of professionalism: competence, character, composure, commitment and communication
  • Demonstrate empathy by connecting with, caring for, and considering people
  • Leverage relational listening and greater understanding of personality types to build trust
  • Lead with optimism through self-confidence, reframing, resilience, and positive language skills
  • Create genuine partnerships with and among direct reports and colleagues
  • Learn and apply the components of loyalty to create “loyal followership” 
  • Empower direct reports and colleagues by delegating and coaching well


  • Understand the components of professionalism and the importance of setting a good example 
  • Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism 
  • Create genuine partnerships and unity with, and among, direct reports/colleagues 
  • Be more optimistic through reframing, resilience and positive language skills 
  • Learn and apply the components of loyalty to create “loyal followership” 
  • Trust and empower your direct reports/colleagues more 

Course Features

  • Complete the MBTI® personality assessment to better understand yourself and how to leverage the differences of the people on your team.
  • Strategically crafted discussion sessions to maximize the sharing of knowledge amongst participants
  • Interactive exercises to reinforce various communication skills in a safe environment where feedback is provided
  • Well-crafted action plan template to ensure you transfer what you learn back to your work environment


18 PDUs (L: 18)


More Seminar Information

The Canadian Management Centre (CMC)
Canadian Management Centre CMC Training

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

Add to favorites Add to favorites
Email Email this page

On-Site Training
Information Request Form

Please complete the form for more information and/or a quote for this on-site class.




City and State


Number of students:
(at least 10 for consideration)

When do you want to hold the

How long would you like for the

Additional comments to trainer:

We value your privacy!