OneSource Professional Training Solutions, Inc. presents
 

CER - Cisco Emergency Responder v7.0 On-Site Training

CER - Cisco Emergency Responder v7.0

Course Description/Agenda

Learn to install and integrate Cisco Emergency Responder (CER) 7.0 in this advanced course. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications Manager (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also investigate CER disaster recovery and user management.

What You'll Learn

• E911 architecture and terminology
• CER installation
• How the CER and CUCM systems route E911 calls
• Configure CUCM for integration with CER
• Configure CER for integration with CUCM
• Add and configure ERLs and ELINs
• Configure CER users
• Back up and restore a CER system

Who Should Attend

Administrators and engineers needing an understanding of Cisco Emergency Responder installation, integration, and configuration and E911 call routing.

Course Prerequisites

Understanding of CUCM configuration and operation is mandatory for this advanced course

Course Outline

1. Emergency Services Overview

2. Understanding E911

3. Emergency Call Routing Overview

• Current emergency call routing calling components
• U.S. regulations for E911 call routing
• Designs for E911 call routing

4. Emergency Call Routing Terminology

5. Centralized Automatic Message Accounting (CAMA) Trunks

6. Mobility and 911

7. E911 Requirements for Mobility

8. CUCM-to-CER Call Routing Flow

9. CUCM E911 Call Routing and Digit Manipulation

10. CER ERL Mapping

11. CER ELIN Digit Manipulation

12. PSAP Callback

13. CUCM 911 Call Routing Enhancements

• Device Mobility
• Local Route Group

14. CER Local Failover

15. CER Security Alerts

16. Intrado V9-1-1

Labs

Lab 1: Topology and Deployment

Lab 2: Load CUCM Administrative Configuration

Lab 3: Load Phones

Lab 4: CER Installation

Lab 5: CUCM Configuration for CER Integration

Lab 6: CER Configuration for CUCM Integration

Lab 7: User Administration

Lab 8: CER Features

Lab 9: Disaster Recovery System

More Seminar Information

OneSource Professional Training Solutions, Inc. Delivery Method  On-Site Training Also Available As  Seminar