OneSource Professional Training Solutions
OneSource Professional Training Solutions, Inc. presents
 

BCM50 and BCM450 Installation, Initial Configuration, and Messaging On-Site Training

This on-site training class is also available as Public Schedule Seminar.

BCM50 and BCM450 Installation, Initial Configuration, and Messaging

Course Description/Agenda


This course is designed for installation technicians and administrators who install and perform initial configuration on BCM systems.

What You'll Learn

  • BCM50 and BCM450 system hardware components
  • BCM50 and BCM450 system installation
  • Initial configuration of a BCM50 and BCM450 system
  • Setting up accounts and privileges
  • Configuring telephony resources
  • Configuring trunks and target lines
  • Configuring VoIP gateways
  • Unified Communications features and how to configure them
  • Using CallPilot Manager to set system properties
  • Configuring CallPilot mailboxes
  • Configuring Auto Attendant
  • Configuring Custom Call Routing

Who Should Attend

Technicians and administrators

Course Prerequisites

  • Experience using Windows 2000, 2003, or XP
  • Ability to install and configure software and install and wire telephones
  • Experience and competency with BCM50 and BCM450
  • Understanding of key system, hybrid, and PBX functionality
  • Knowledge of trunks and lines, including various trunk types (analog and digital)
  • Understanding of central office (CO) functionality
  • Knowledge of basic telephony terms (such as target lines, line pools, T1)
  • Understanding of T1 and VoIP theory and concepts

Course Outline

1. BCM50 and BCM450 Hardware

2. BCM50 and BCM450 Installation

3. BCM Initial Configuration

4. Security Policies and Accounts and Privileges Setup

5. Configuring Telephony Resources

6. Configuring Trunks and Target Lines

7. Configuring VoIP

8. Configuring Unified Communications Features

9. CallPilot Manager

10. CallPilot Mailboxes

11. Auto Attendant

12. Custom Call Routing

 

More Seminar Information

OneSource Professional Training Solutions, Inc.
OneSource Professional Training Solutions

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

 
Add to favorites Add to favorites
Email Email this page
 

On-Site Training
Information Request Form

Please complete the form for more information and/or a quote for this on-site class.

Name:

Email

Phone:

City and State

Company:

Number of students:
(at least 10 for consideration)

When do you want to hold the
seminar?

How long would you like for the
seminar?

Additional comments to trainer:

We value your privacy!