The Art of Coaching Employees to Excel On-Site Training

This on-site training class is also available as Public Schedule Seminar.

Exceptional team performance is always driven by leaders with exceptional coaching skills. NO exceptions! That’s why it's so critical that you attend

Course Description/Agenda

Supercharge your team to reach higher, go farther, and find incredible success! Learn the secrets here ...

Looking for new ways to improve employee performance?
Nothing is changing faster than today’s work teams. From Generations X and Y to those about to retire, teams are more dynamic today than ever before.

If you’re struggling to meet the unique needs of all your employees, you aren’t alone. What you need are new ideas, out-of-the-box strategies, and real-world solutions you can use immediately to dramatically improve employee performance. And most importantly, create a team that works together like a well-oiled machine.

It’s not too good to be true!
This incredible one-day workshop has helped managers, supervisors, and leaders drastically improve their coaching and team-building skills — for phenomenal results. Now you have the chance to do that, too.

Motivation and communication: Master these keys to effective team building.
No one said holding together a top-notch team would be easy. But as the leader, it’s up to you to make your team click and work together. You’ll learn tips and strategies guaranteed to help your team succeed. Whether it’s low-cost motivation ideas or tips on improving communication ... you’ll learn it all!

Overcome your toughest performance issues, from time-wasters to underperformers.
No matter who’s on your team, you’re bound to run into periodic performance issues. And you know how they drag down productivity and morale and send your stress level through the roof.

The top managers rely on effective coaching strategies. You’ll learn how to approach performance issues, set goals, and give feedback that gets results from your employees — without crushing morale and
self-esteem. The bottom line? No more struggling with employee performance issues!

Only you have the power to make a difference in your employees.
Don’t miss your chance to take your leadership skills and your team to the next level. Enroll today.

What You'll Learn:

Inspire people to improve their performance
Enhance team and individual creativity, support, and growth
Quickly get employees on the right track when they’re headed down the wrong road
Improve productivity without damaging morale
Enable your employees to take ownership of their performance
Develop a coaching plan that gets immediate results

Who Should Attend?

You should attend if you want real-world solutions for all your coaching challenges, including …

Motivation tips that don’t cost a ton of money
Plans for setting goals that get immediate results
Giving positive feedback that opens the lines of communication
Giving directions that are clear and easy to understand
Creating buy-in that fosters loyalty and support
Overcoming obstacles so employees reach peak performance
Eliminating team conflict before it halts success
Mastering the balance between rewards and criticism
Recognizing the signs of burnout and frustration before it’s too late
Confronting negative attitudes and bad behavior that infect the entire team
Handling emotional reactions such as tears and anger with finesse
Overcoming employee denial that there’s a problem
Customizing your coaching style for each employee
Reaching an agreement and getting employee sign-off
Knowing when to coach and when to counsel

No matter what coaching and team-building challenge you’re facing, you’ll get solutions you need here. This incredible workshop has helped thousands of managers each year create stronger, more effective teams. Enroll today for ideas and strategies you can use immediately. Your team will thank you.

Workshop Agenda:

Secrets of Successful Coaches Revealed: How to Coach Your Team

5 keys to effective coaching
Essential skills every leader should have
Signs you’re the problem and how to fix it
How to adjust your coaching style to meet your employee’s unique personality
Using the 5-Step Staff Coaching Model to create strong, successful teams
Tips for recognizing and valuing each team member’s unique strengths
Red flags that indicate your team is weak or ineffective
Top mistakes managers make when coaching employees

Communication: The Base of Effective Coaching

How to give feedback that turns weakness into strengths
Tips on giving clear directions that are understood the first time
Criticism: What you should ask yourself before talking
Using upward communication to win acceptance and respect as a coach/manager
How to create buy-in and support from your team: It’s more than just “telling” them
Active-listening skills: How to hear what the employee is saying
E-mail, phone, or face to face: When to use what for the best results

Coaching and Counseling Problem Team Members

Coaching vs. counseling: The critical difference
Understanding why employees don’t do what they’re supposed to
An ounce of prevention: How to stop employee problems before they start
High-impact coaching skills for handling the 7 most common employee problems
How to address employees who bring their personal problems to work
Tips on overcoming the most common performance obstacles
How to handle unsatisfactory employee behavior once and for all
Excuses, excuses, excuses: How to avoid being caught by the same old ones
What to do if nothing works – your last options
How to handle peer conflict before it impacts your team’s success

How to Conduct a Legally Sound Coaching Session

Pre-coaching planning: What you need to know
When to attempt employee counseling, and when to call in help
When and where you should conduct a coaching session
How to encourage your employees to open up
3 types of questions you should never ask
When to offer an opinion, advice, or stay neutral
How to cope with anger, crying, outbursts, and other emotional responses
Overcoming denial: What to do when someone won’t take responsibility for the problem
Closing your session: How to reach an agreement and get a firm commitment
The importance of positive closure: Ending on an upbeat, positive note and avoiding grudges
Documentation: How to do it legally and effectively

Motivating Your Employees for Improved Performance

Understanding what discourages employees from reaching peak performance
When to reward or praise team members in front of the team
10 easy low-cost, no-cost ways to motivate and reward employees
Keys for creating a positive work environment
Signs employees are nearing (or beyond) burnout and what you can do about it
How to delegate for results
Reducing time-wasters and energy drainers that weigh down your team
How to keep your team energized under pressure, crisis, and change
Balancing team goals with individual goals
How to build loyalty and commitment into your team’s culture

Creating a Positive, Winning Team

How to build loyalty and get results with an inherited team
How to hold employees accountable without coming off too hard
Empathy vs. sympathy: Critical skills every coach must master
Tips on increasing productivity without burning everyone out
Hiring tips for finding the best fit for the job and the team
Strategies for getting employees off on the right foot
Adopting the four characteristics of top teams: How to make them work for you

More Seminar Information

National Seminars Group
Course Summary	Exceptional team performance is always driven by leaders with exceptional coaching skills. NO exceptions! That’s why it's so critical that you attend
Delivery Method	On-Site Training
Also Available As	Seminar
Who Should Attend	Manager, supervisors, anyone who coaches others in the workplace