Managing and Motivating Today’s Remote Employees On-Site Training

This on-site training class is also available as Public Schedule Seminar.

From Millennials to Boomers, more workers are switching to non-traditional off-site roles

Course Description/Agenda

You’ll learn …

Proven methods to track remote employees’ productivity and performance
How to keep your team engaged when they don’t work in the same office
The keys to coach, mentor and even discipline from afar
Tips for encouraging team members to interact and communicate better
Up-to-date requirements for the hot-button legal issues involved in managing remote workers
And much more!

It’s hard enough managing a diverse collection of employees when you share an office together. Now, throw in remote employees that you may only see face-to-face once or twice a year, and you’ve got an entirely new set of problems.

And the trend is growing.

Sooner or later, every manager will need this seminar! In just one day, you’ll learn communication skills that work best with the unique circumstances of supervising today’s remote worker … make the best use of ever-changing technology … and keep off-site workers feeling motivated and like a valued and integral part of the team. In addition, you’ll learn how to stay compliant with complex (and sometimes conflicting) federal regulations regarding remote employees.

Managing remote employees presents unique problems.

With a fast-growing percentage of the workforce moving toward working remotely, companies like yours must revise the way they approach strategic outcomes such as worker engagement, communication, collaboration, alignment, recognition, culture and productivity. If you’re not trained on how to do this, you and your department could fall behind … fast!

When you attend this course, you’ll learn how to change your thinking to coach and support team members from a distance … and create a mental radar that identifies red flags that your remote employees are having problems staying happy and productive.

Remote workers, off-site workers, telecommuters and contingent workers are taking over the modern workplace. It’s estimated that within the next decade, 75 percent of employees may no longer work in a traditional office setting. Don’t let your management skills lag behind … enroll today!

Program hours: 9 a.m. – 4 p.m.

The essentials of remote employee management

Debunk the myths of remote management
Understand what your responsibilities are as a multi-site manager or a manager of remote employees
Create a cultural and technical environment where employees can succeed
Establish a mutual feeling of trust and respect that sends morale—and productivity—soaring
Gain acceptance and respect from team members you don’t see very often
Avoid mistakes many managers make that can instantly destroy trust and undermine authority
Quickly build rapport with remote employees
What your off-site employees want and don’t want from their managers
Guarantee your leadership style maintains maximum impact across the miles
From the FMLA to the ADA—managing off-site employee leave and absenteeism

Get connected! Keep the lines of communication open and flowing

Leadership communication skills critical to managing off-site or remote employees
Develop communication guidelines that ensure vital information doesn’t fall through the cracks
Get critical information from off-site employees, concisely and regularly
Learn how tone of voice over the phone and through email can impact successful communication
How to encourage communication responsibility in your remote employees
Communicate more effectively with different types of employees
Office politics and gossip … and what they mean to remote employees
Make meetings one of your strongest operational allies
How to keep people from tuning out during virtual meetings
Learn when a face-to-face meeting is essential

Lead, coach and motivate off-site and remote employees

Strategies for successfully managing remote teams … and team conflict
Motivational plans that create camaraderie no matter how far away your employees are
Recognize and cultivate the attributes of successful remote employees
Avoid the top de-motivators for employees working from home, on the road or at another location
Overcome the urge to micromanage employees you don’t see every day
Stay in the loop and provide support even from a distance
Monitor the actions of off-site and remote employees without coming off like a tyrant
Why your remote employees often feel left out and how you can make them feel like part of the team
Coaching and feedback: The crucial dos and don’ts for remote employees
Special ways to help employees be accountable

Performance management strategies boost productivity

From technology tools to easy reports: Monitor what your employees are working on
Use the Hawthorne Effect to jump-start productivity
Ask questions of your off-site employees to find out how things are really going
Know what you can do when employees are headed in the wrong direction
Surprise visits: When you should and when you shouldn’t
From Internet abuse to starting work late—how to identify and handle productivity problems from a distance
Trouble telltales: What to look for to resolve employee performance problems early
Identify and eliminate the causes of poor performance
Track remote employees’ progress and performance
Navigate the sticky legal issues involved in disciplining and firing off-site employees