The Master Course For Today's Managers On-Site Training

This on-site training class is also available as Public Schedule Seminar.

Become a cutting-edge forward thinker in all the areas crucial to successful leadership

Course Description/Agenda

In the Master Course for Today’s Managers, you'll learn...

The keys to winning and keeping trust and credibility
The most common mistakes new supervisors make and how to avoid them
The importance of directions, feedback, advice—and recognizing achievements
The keys to leading meetings where something actually gets accomplished
Delegation skills: Getting comfortable with letting go
Social media policies that make sense for the workplace
And much, much more!

Leadership is about PEOPLE! And the most effective leaders have always been able to communicate, motivate and delegate to bring out the best in each person every day. But the methods used 10 or 20 years ago just don’t work today—you must change with the times. That’s the guiding principle behind this exciting workshop.

Through interactive exercises, insightful discussions and engaging activities, you’ll learn how to win the respect of your team, leading to improved employee morale and reduced conflict. You’ll discover how encouraging innovation produces faster, better results and greater employee ownership. You’ll open the door to lower personal stress, higher productivity and much, much more. The strategies and techniques you’ll learn will empower you to create a more powerful, cooperative atmosphere. Essentially, you’ll become an indispensable leader—to your team and your entire organization.

This two-day course is for all managers—both new and experienced—who refuse to accept mediocrity, unpreparedness or a lack of enthusiasm from themselves or their teams.

WORKSHOP AGENDA

Program hours: 9:00 am — 4:00 pm

DAY 1

Session 1: Using your strengths to set a leadership tone

What is your personal leadership style and how can you develop it?
Trusting your capabilities and believing you CAN succeed
The keys to winning—and keeping—trust and credibility
The dangers of becoming friends with your team
Becoming comfortable making decisions and living with the results

Session 2: Growing as a manager throughout your career

The most common mistakes new supervisors make and how to avoid them
Personal branding to ensure your accomplishments get recognized
Work/life balance: Finding your groove
What’s most important to you? Incorporating your core beliefs into your career path
How to handle—and rise above—workplace politics

Session 3: HCM—developing and growing your biggest asset

Recruiting and interviewing tips to pick the right job candidates
Coaching and mentoring tomorrow’s team leaders
The importance of directions, feedback, advice—and recognizing achievements
Ensuring employee performance reviews work the way they should
Recognizing the power of setting goals and monitoring success

DAY 2

Session 1: Communication skills: Easing conflict, inspiring unity and more

Keeping the lines of communication open between people, teams and departments
How to deliver bad or uncomfortable news and get everyone back to work
Communicating the “big picture” and where your team fits into the organization’s direction
What to do after an employee outburst—including your own
The keys to leading productive meetings

Session 2: The leader’s guide to time and project management